What type of rewards and recognition programs have you initiated in your management career?

Recognition and reward can mean many different things in the workplace. As a Customer Service Manager, perhaps you offer your team verbal praise, bonus incentives, written recommendations, or promotion opportunities. Talk about any rewards or forms of recognition you have initiated with your employees. Be sure to speak about the positive results that your initiatives have generated, as well!

"Six months ago, I initiated a 'spot bonus' program where I will reward any team members who I catch doing the right thing, or going above and beyond. These small bonuses are sometimes decadent chocolate, a lottery scratch card, or a Starbucks gift card. My team members like the recognition, and since implementing these small bonuses', their contribution rates have soared."