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Customer Service Manager Mock Interview

Question 3 of 30 for our Customer Service Manager Mock Interview

Customer Service Manager was written by and updated on February 26th, 2021. Learn more here.

Question 3 of 30

What characteristics or events do you believe have contributed towards your success as a leader?

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Advice and Examples: What characteristics or events do you believe have contributed towards your success as a leader? For a Customer Service Manager Interview Question.

  1. 3.

    What characteristics or events do you believe have contributed towards your success as a leader?

      How to Answer

      It's one thing to be successful as a manager, but it's another to be aware of what creates your success, ensuring that you can repeat the process. The interviewer wants to know why you think that you are a successful leader. Talk to the interviewer about the variety of factors that you think have to lead you to your success so far.

      Rachelle's Answer

      "I aim to always act like a partner to any business and team member I support. This approach is what drives my collaborative leadership style. I am passionate about making the right choices, to lead by example, gently coach others on ways to improve their results, and be a resource for anyone that should need help."

      Rachelle's Answer

      "I have behaved like a leader since childhood. I was the go-to person on school projects and the student that teachers would ask to sit with the new kid. In high school, I was the captain of our tennis team. I have carried this natural interest in leadership into my adult life and I look forward to carrying this pattern into my role with Company ABC."