How do you explain complicated concepts to those who may not understand?

"I find that when there is a complicated concept to teach, visual aids are always the way to go. Did you know that 65% of people are visual learners and that presentations with visual components are 43% more persuasive? I took a course on creating effective info-graphics and will often implement those in my presentations."

"I know people learn differently, so I incorporate a mix of techniques when I teach others. Some learn by observing, some by being hands-on and doing the task, and others learn from reading materials or written instructions. I typically have new employees shadow a senior employee so they can watch them perform transactions. Once they are comfortable, I have them demonstrate their understanding with either the senior employee or me supervising. I have handouts for them to keep with them to reference as they are learning as well. I frequently stop to ask what questions they have, and I also review material with them several times to ensure they understand and are competent."