Academic Support Coordinator Mock Interview
Practice 33 Academic Support Coordinator interview questions covering student advising, program development, and educational technology.
Question 31 of 33
As our next Academic Support Coordinator, do you believe you should build rapport with students that you work with? If yes, how would you go about doing that?
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
Building trusting relationships with students will be a key aspect in the role of an Academic Support Coordinator. Students must like you, respect you and feel like they belong to feel fully invested in their education. Rapport is an essential aspect of influencing others. Explain how you build rapport with students and end your response with how this benefits the students. You may want to consider building culture, trust, or a sense of belonging amongst students.
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"Absolutely, rapport is essential. Students respond positively when they feel cared for and feel a genuine connection with who is working with them. The same is true for an Academic Support Coordinator too. I build rapport by getting to know the people in their lives during one-on-one talks. I also build rapport and trust by following through on my word and by listening and responding to students and colleagues alike. My word is only as good as the actions that reinforce them, and so I make a point of following through on my commitments to the best of my ability."
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Anonymous Answer
It is extremely important to establish rapport. There needs to be a sense of trust if students will be able to accept help and not feel judged. Students will respond positively when they feel cared for.
Jaymie's Feedback
You have a strong foundation here. Be sure to respond to the second part of the question about how you will go about building rapport. What are some strategies you use to build relationships and gain the trust of students?
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