Tell me about a time you thought it was important to adhere to a rule.
Policies often come into play throughout the growth of any company. From procedural rules to safety protocols. Every position in every company has rules and established systems to ensure things run smoothly with as little rework as possible. Stress your understanding of the value of rules and explain that you'll abide by them, regardless of whether you like them or not. You want to come across as a supporting influence for your employer.
"I trust the rules and regulations put into place. Follow protocol, stay safe, and keep plugging away, as I always say. Recently, someone in the break room dropped something behind the fridge and started doing some crazy stuff to get at it. The safety guides of the workplace are clear: use a step ladder when necessary. But this employee opened the fridge doors and climbed them like a ladder. I tried to dissuade them, but they did it anyway, and the fridge fell forward. It was quite a mess, but fortunately, no one got hurt."
"I'm a by-the-book person. I trust that all the rules and regulations are there for a reason. Recently I worked on a group project, and several members of the team were in a panic, feeling as if there was no way we'd meet our deadline unless we cut corners that were clear violations of the rules. I disagreed with this and assured them we would make our deadline. For the remainder of the project, they projected their stress in my direction, and that was fine. It was their stress, not mine. The project was a success, and we hit our deadline with ample time to spare."
Explore the Bank of America Code of Ethics, which states, "The Bank of America Code of Ethics applies to everyone who is employed by our company, all employees and directors. Each of us is accountable for upholding the highest ethical standards as we execute our responsibilities. Managers and leaders are also responsible for establishing and nurturing a culture in which employees feel fully empowered, supported and obligated to do the right thing."
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