QUESTION 17 OF 85

Do you know anyone that works in the banking industry?

'The customer is always right' has been a long-standing mantra for most customer-service based industries like restaurants, hotels, and recreation-based organizations. Do you agree with this mantra? Why, or why not?

"Although I believe that the customer is not always right - it's important to treat them as though they are. Within the limitations of health and safety, etc.; I believe it's best to accommodate the customer within reason."

"Some customers are quite impossible to please so I would not go so far to say that the customer is always right. With that said, I do treat every customer with the utmost respect and do put their needs first in all reasonable situations."

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Bank of America Mock Interview

Do you know anyone that works in the banking industry?

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85 Bank of America Interview Questions & Answers

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