QUESTION 6 OF 85

Customers can have a nasty attitude if they've been waiting in line long, what techniques do you employ to calm down customers when they get to you?

Employers want to know that you have a methodical approach to problem-solving. Consider the skills and qualities that help you successfully face problems. Perhaps you have a keen eye for detail. Maybe you can see opportunity when others can only focus on the issue. Share your strengths as a problem solver, and your ability to come up with innovative solutions.

"I am a great problem solver because I do not allow stress to cloud my judgement and mute my creativity. I am a keen observer with a great memory which allows me to recall unique solutions or ideas."

"I believe I am a great problem solver because I am sure to gather as many facts as possible, I look at the problem and its potential solutions from multiple angles, and I am not afraid to make a creative decision, that might seem off the beaten path."

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Customers can have a nasty attitude if they've been waiting in line long, what techniques do you employ to calm down customers when they get to you?

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