QUESTION 3 OF 85

Describe a bad customer service experience you have had in the past and how you handled it?

Stress can often be a regular part of the day to day work experience. Talk to the interviewer about which areas of your career are the most stressful. Ensure that your answer does not include a factor that would make you appear unfit for the position. (IE: a bus driver should not find driving to be the most stressful part of the job).

"The part of my career that brings me the most stress is when the schedule is running behind due to lack of hustle on my teams part. I like to be on time with my schedule to ensure that my clients receive the help they need."

"I probably bring myself the most stress because of my drive and desire to be/do the best I can be. I manage this by focusing my energy on productive activities that are good for my career."

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Bank of America Mock Interview

Describe a bad customer service experience you have had in the past and how you handled it?

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85 Bank of America Interview Questions & Answers

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