Bank of America Mock Interview
Practice 85 Bank of America interview questions covering behavioral scenarios, financial acumen, and client service excellence.
Question 3 of 85
Describe a bad customer service experience you have had in the past and how you handled it?
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Stress can often be a regular part of the day to day work experience. Talk to the interviewer about which areas of your career are the most stressful. Ensure that your answer does not include a factor that would make you appear unfit for the position. (IE: a bus driver should not find driving to be the most stressful part of the job).
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"The part of my career that brings me the most stress is when the schedule is running behind due to lack of hustle on my teams part. I like to be on time with my schedule to ensure that my clients receive the help they need."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I probably bring myself the most stress because of my drive and desire to be/do the best I can be. I manage this by focusing my energy on productive activities that are good for my career."
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