How do you manage your stress levels?
"Well, whenever I experience stress, I take advantage of that energy to move forward and problem solve. I don't experience task paralysis. I am consistently even-keeled. I have a strong sense of emotional maturity, great time management skills, and outstanding conflict resolution skills. I am an expert at non-defensive communication, and an active listener, and never crack under pressure. I just keep moving forward, problem solve, and maintain a positive attitude. Every day, we decide what attitude we'll embrace. We can't change our past. We can't change the fact that people will act in a certain way. We can't change the inevitable. The only thing we can do is play the one thing we have, and that's our attitude. In a team environment, the right attitude can go a long way."
The assessment vendor is assessing your emotional intelligence, whether you have control over managing your stress, and what a high-stress working environment looks like to you. They're curious about how well your perception aligns with the reality of the job. In assessing your perception of what the job looks like, they'll hopefully be able to evaluate how well-suited you are for the role.
This question aims to gauge how well you cope with stress. More often than not, when a person recalls situations from their past, they'll revert to that situation. For example, if a person recalls getting into a volatile conflict, those emotions come to the surface, and the person will narrow their eyes, fold their arms, and furrow their brow. The assessment vendor will evaluate how you cope with stress at work by studying your tone and nonverbal cues as much as your choice of words. Consider this when you aim to convey that you keep calm under pressure.
Unlock all 30 Amazon questions
Master the digital interview format Amazon uses to screen candidates.
Get Started