Describe a time when you improved a process.
"I always keep an eye out for situations where members of my team cut corners to get the work done faster. I don't necessarily think this is a reflection of their work ethic. I see it more so as them working hard to get the job finished faster, and I also view the system that enables cutting corners as flawed. Honestly, the system should be the shortcut. That process should make doing it the right way, faster than the shortcut. So when I see that, I see an opportunity to simply the system and process. Case in point, just last week I realized everyone was using our cardboard baler in an unsafe manner. But the reason was because feeding the wire cordage through the machine was difficult because of how everything was organized around it. So I grabbed a few employees to spend two hours reorganizing our workspace, which enabled us to use the machine more safely, and saved everyone a few minutes' time each time they used that big and dangerous machine."
This question gauges your innovation and participation in trying to raise the bar and contribute to the big picture of your success, individually and as a team. Describe the systems approaches you've developed for yourself which helps you perform at your best. Any processes you've implemented that were borrowed by other members of your team, or the workplace as a whole, are worth mentioning here. Additionally, if there were any workplace systems or processes you improved upon, are definitely worth mentioning.
Another of Amazon's leadership principles is worth mentioning here, "Invent and Simplify: Leaders expect and require innovation and invention from their teams and always find ways to simplify. They are externally aware, look for new ideas from everywhere, and are not limited by 'not invented here.' As we do new things, we accept that we may be misunderstood for long periods of time."
