TSB is interested in retaining its employees and reducing turnover. They advertise in their recruiting efforts, "Here's the deal. We ask you to promise that when you join us, you'll get stuck in and learn new skills. We're looking for people who care about the wider community and the positive impact they can make." They want you to bring "your unique, brilliant self" to work, and are interested in your great ideas on how to improve what we do. And what you get back. In return, we'll make sure you have meaningful career experiences and personal development, in an inclusive and supportive working environment. We'll trust you to make decisions that matter and give you a real chance to make things better for customers, colleagues, and local communities."

While preparing for your interview, you'll want to present yourself as a professional in every way. Keep in mind that your surroundings are also a reflection of you as a professional. So, make sure you are in an organized space where you are the focus. If your background is too busy, the hiring authority who views the recorded interview later may focus on your busy background rather than you. So make sure your space is organized, free of distractions, and work-appropriate. Wear appropriate professional clothing suited to the role.

"In five years, I would like to be in an expanded role at TSB, further developing my skills and hopefully moving up within the company."