30TSB Bank Interview Questions & Answers
1.How would you explain something complicated in simple terms?
2.Tell me about a time you made a positive difference to a customer.
3.Tell me about a time you identified an opportunity to help your team do better.
4.How would you deal with an upset customer?
5.Do you prefer to work alone or as part of a team?
6.How would you handle a customer considering closing out their account?
7.How do you balance your work life with your personal life?
8.How do you feel about working in a culturally diverse and inclusive atmosphere?
10.Where do you want to be in five years?
11.What location would you prefer to work?
12.What motivates you in your work?
13.Do you prefer to work in a customer-facing role or a behind-the-scenes role?
14.Why should we hire you over another candidate?
15.What are your strengths?
16.What does integrity mean to you?
17.Tell me about the last time you went above and beyond for a customer.
18.What is TSB's purpose?
19.Are you a stronger verbal communicator or written communicator?
20.Tell us about yourself.
21.What would you do if you suspected a colleague of unethical behavior at work?
22.How would you comfort someone who had a lost or stolen card and was concerned about fraud?
23.What kind of salary are you looking for?
24.What would you do if a customer came to you for help while you were multitasking?
25.What does teamwork mean to you?
26.What is your approach to taking risks?
27.How is TSB different from other high street banks?
28.What would you like to accomplish in your first 30 days on the job?
29.Where would you like to take your career next?
30.Have you done any volunteering or supported any particular causes?