TSB Bank Sonru Mock Interview

Practice 30 TSB Bank Sonru interview questions covering banking scenarios, customer service, and video interview techniques.

Question 18 of 30

What is TSB's purpose?

  • Why the Interviewer Asks This Question

  • What You Need to Know

  • Tips

  • General

  • Community Answers

Kevin Downey
Kevin Downey

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.

Your interviewer asks this question to determine how your professional purpose aligns with theirs. As they state on their website, "79% of adults would consider a company's purpose before applying for a job. We knew we wanted to reflect the perspectives, passion, and opinions of those we work closest with." They likewise want to ensure that anyone they hire would be able to reflect and represent their purpose, which they outline as follows: "At TSB, we exist to help our customers make the most of their money so that they can feel money confident every day. When they feel more confident with their money, they can get more out of life. And put simply, that is what it's all about. We want to make banking better for everybody. Every penny a customer deposits with us is used only to support loans and mortgages to other TSB customers. We pride ourselves on being easy to deal with, alongside our work to become a truly digital business."

Unlock All 30 TSB Bank Questions

Prepare for TSB's video interview format with responses tailored to banking excellence.

Get Started