TSB Bank Sonru Mock Interview
Practice 30 TSB Bank Sonru interview questions covering banking scenarios, customer service, and video interview techniques.
Question 19 of 30
Are you a stronger verbal communicator or written communicator?
Why the Interviewer Asks This Question
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Community Answers
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Your written skills are just as important as your verbal skills when representing a brand. TSB's 'Do What Matters Plan' emphasizes 'transparent reporting and communication,' which they summarise as "acting responsibly and demonstrating shared values to our customers and colleagues." This is yet another test of your communication skills, which will evaluate the consistency of your answers.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
The assessment vendor will screen you for how well you communicate. Pay close attention to your choice of words and what they might suggest beyond your intended meaning. Enunciate your words, avoiding stutters, crutch words, and long pauses. Also, remember to relax and let your personality shine. Sounding too rehearsed likewise can make you sound like a wooden or unremarkable, and TSB wants you to bring your 'unique brilliant self.'
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"It sometimes takes me longer to write something out than speak it, so in that regard, I would say I am a swifter verbal communicator, only because I am not the fastest typist. But other than that, I would say that my verbal and written communication skills are above average."
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