At Anthem, we believe in transparency with our health insurance customers and our employees. Tell me about your leadership style in regards to transparency.

"I try to be a vulnerable leader at work. Openly discussing mistakes and errors teaches the team that it is ok to fail, but hopefully, we fail fast and then move on to solutions that work. Transparency leads to innovation."

"I start all of my team meetings with successes and failures so everybody has a chance to say what is on their mind. This regular exercise gets the team comfortable talking about the things that aren't going well and are often hidden. We've been doing this for six months now, and the room went from quiet to enthusiastic and supportive."