Anthem Mock Interview
Practice 35 Anthem interview questions covering healthcare operations, member advocacy, and regulatory knowledge.
Question 31 of 35
Tell me the difference between a medical bill and an EOB.
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I've had to break this down for a lot of people. A bill is an invoice of what you owe. An EOB is an explanation of benefits and a statement reflecting the various charges from a medical visit that are broken down according to the structure and tiers of your particular insurance plan. It includes the date of your medical visit, what was billed to the insurance, what they paid, what you paid at the time of the visit, and what you will owe. It is not a bill, but rather a breakdown and an explanation of your insurance benefits as it pertains to a medical visit."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
This question tests your basic knowledge of something in the insurance industry that confuses a large swath of the public. An EOB is an explanation of benefits, breaking down what part of a medical visit is covered by your insurance, what was paid, and what parts were not paid as part of their contract with the medical service provider, whereas a bill will detail what you still owe and when payment is due.
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