Anthem Mock Interview
Practice 35 Anthem interview questions covering healthcare operations, member advocacy, and regulatory knowledge.
Question 6 of 35
At Anthem, we've invested in the latest technology to create efficient work flows. Tell me how you've gone about learning new technology in the past.
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
In health care, technology is changing rapidly. You need to demonstrate expertise in electronic systems and embrace learning new technology.
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I currently use a proprietary CRM that our company developed. I track all of my conversations with customers. I also use all of the Microsoft Office tools and especially love OneNote. The has eliminated my need to have post-it notes, and I'm able to keep track of everything. When I started this role, it took me about one week to learn the system, and then I was fully up and running."
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"In my internships, I used a lot of the Office 365 tools, especially PowerPoint and Excel. I have put together at least 20 presentations this year alone! Learning new technology comes easy to me because I grew up with it and can watch YouTube videos if I don't understand something right away."
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Jaymie
A real coach, not AI. I read every answer myself and write back with personalized feedback.
Typically responds within 24 hours.
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Anonymous Answer
I have had to use various charting systems in different roles that I have worked in. Each is unique and takes some time to get used to. I have always caught on quickly to learning new technology and find ways to adapt. I have spent time taking the training courses or looking at self up videos to fully understand the system.
Stephanie's Feedback
Great response; this shows your adaptability and willingness to learn new technology. To strengthen your response, you might consider mentioning specific technology or systems that you've learned in the past.
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