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Anthem Mock Interview

Question 13 of 35 for our Anthem Mock Interview

Anthem was updated by on May 3rd, 2022. Learn more here.

Question 13 of 35

At Anthem, we've invested in the latest technology to create efficient work flows. Tell me how you've gone about learning new technology in the past.

"I currently use a proprietary CRM that our company developed. I track all of my conversations with customers. I also use all of the Microsoft Office tools and especially love OneNote. The has eliminated my need to have post-it notes, and I'm able to keep track of everything. When I started this role, it took me about one week to learn the system, and then I was fully up and running."

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How to Answer: At Anthem, we've invested in the latest technology to create efficient work flows. Tell me how you've gone about learning new technology in the past.

Advice and answer examples written specifically for an Anthem job interview.

  • 13. At Anthem, we've invested in the latest technology to create efficient work flows. Tell me how you've gone about learning new technology in the past.

      Why the Interviewer Asks This Question

      In health care, technology is changing rapidly. You need to demonstrate expertise in electronic systems and embrace learning new technology.

      1st Answer Example

      "I currently use a proprietary CRM that our company developed. I track all of my conversations with customers. I also use all of the Microsoft Office tools and especially love OneNote. The has eliminated my need to have post-it notes, and I'm able to keep track of everything. When I started this role, it took me about one week to learn the system, and then I was fully up and running."

      Written by Kevin Downey on May 3rd, 2022

      2nd Answer Example

      "In my internships, I used a lot of the Office 365 tools, especially PowerPoint and Excel. I have put together at least 20 presentations this year alone! Learning new technology comes easy to me because I grew up with it and can watch YouTube videos if I don't understand something right away."

      Written by Kevin Downey on May 3rd, 2022

      Anonymous Interview Answers with Professional Feedback

      Anonymous Answer

      "I have had to use various charting systems in different roles that I have worked in. Each is unique and takes some time to get used to. I have always caught on quickly to learning new technology and find ways to adapt. I have spent time taking the training courses or looking at self up videos to fully understand the system."

      Stephanie's Feedback

      Great response; this shows your adaptability and willingness to learn new technology. To strengthen your response, you might consider mentioning specific technology or systems that you've learned in the past.

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