Anthem Mock Interview
Practice 35 Anthem interview questions covering healthcare operations, member advocacy, and regulatory knowledge.
Question 16 of 35
What is your patient care philosophy or customer care philosophy (if coming from different industry)?
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Example Answer
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Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
It's always a great idea to research the company before your interview. You want to get to know their care philosophy so your answer can reflect what is important to them. Discuss the core of your care philosophy. Keep your answer concise yet sincere.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"Every day at work, I remind myself that everyone I come across has their struggles. Every person we care for has a story. I make sure to get to know my customers as best I can. Everyone has the right to be treated compassionately."
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Jaymie
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Anonymous Answer
My patient care philosophy is that the patient/client deserves nothing less than the best care possible. I strive to provide care in a way that optimizes the care they receive across the health care continuum and sets them up for success by using an innovative and inclusive approach. I try to do this in a way that is uniquely personalized to them and makes healthcare seem simpler, not harder.
Chad's Feedback
Great answer! It is evident by your response that you have taken the time to research Anthem, and you do a nice job of aligning your patient care philosophy with the mission and vision of the organization. Good job!
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