How to Answer: What is your patient care philosophy or customer care philosophy (if coming from different industry)?
Advice and answer examples written specifically for an Anthem job interview.
19. What is your patient care philosophy or customer care philosophy (if coming from different industry)?
How to Answer
It's always a great idea to research the company before your interview. You want to get to know their care philosophy so your answer can reflect what is important to them. Discuss the core of your care philosophy. Keep your answer concise yet sincere.
Written by Kevin Downey on May 3rd, 2022
Answer Example
"Every day at work, I remind myself that everyone I come across has their struggles. Every person we care for has a story. I make sure to get to know my customers as best I can. Everyone has the right to be treated compassionately."
Anonymous Interview Answers with Professional Feedback
Anonymous Answer
"My patient care philosophy is that the patient/client deserves nothing less than the best care possible. I strive to provide care in a way that optimizes the care they receive across the health care continuum and sets them up for success by using an innovative and inclusive approach. I try to do this in a way that is uniquely personalized to them and makes healthcare seem simpler, not harder."
Chad's Feedback
Great answer! It is evident by your response that you have taken the time to research Anthem, and you do a nice job of aligning your patient care philosophy with the mission and vision of the organization. Good job!