Prepare for 54 Amazon interview questions covering Leadership Principles and bar-raising scenarios.
Question 16 of 54
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
To be an effective representative of Amazon, you'll first need to be a loyal customer. Amazon prides itself on being customer obsessed. So to be obsessed with your customers at Amazon, you also need to be a customer. Therefore, your interviewer wants to know how familiar you are with the full suite of offerings as an Amazon Prime Member. This is where you will not only showcase your familiarity with the perks Amazon Prime offers with shipping, shopping, streaming through Amazon Prime Video, reading through kindle, along with numerous other benefits. How you answer could tell them whether you are looking for any job anywhere or if you specifically want to work for them.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have been an Amazon Prime member for the past four months. I order a lot from Amazon, and the free shipping feature will save me a lot of money this year. I also often listen to music at home, so the music streaming service is fantastic, too."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Amazon Prime Video and also the Prime Reading feature are the two benefits that sold me on my membership last year. The fact that I can borrow books from the Prime Reading catalog and read them on my e-reader is amazing. I know there are dozens of benefits to a Prime membership; however, those two are the ones I use most."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I've been a Prime Member for eight years now. Free shipping is an outstanding perk, especially when it arrives the same day or the next day. Also, the biggest benefit for me is access to Amazon Prime Video. I'm a huge 'Rings of Power' fan. That show is Amazing, as so much of their original programming has proven to be."

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Anonymous Answer
I have been an Amazon Prime member for the past nine months. I order a lot from Amazon, from small daily stuff to new devices. The free next-day shipping feature in the UK has saved me a lot of money and mostly time during these months. I have also used the Prime Wardrobe a couple of times. I'm a regular shopper, and I like the fact that I can try on any new item for my wardrobe at the convenience of my home and later pay for only the items I will keep.

Rachelle's Feedback
You certainly do have experience with Amazon Prime! Great answer. It's very helpful and genuine.
Anonymous Answer
Yes, I have a Prime account and have had it for the last three years. Initially, I bought it for faster deliveries, but it also became a source of entertainment for my whole family. My kids loved watching the Amazon original series for kids and some movies, too.

Rachelle's Feedback
Great enthusiasm! You do a nice job showing the interviewer that you are in-the-know with Amazon's wide range of services.
Anonymous Answer
"I have been an Amazon Prime member for the past four years. I order a lot from Amazon, and the free shipping feature will save me a lot of money this year. I can literally buy and find anything on Amazon.

Rachelle's Feedback
You are an excellent advocate for Amazon Prime!
Anonymous Answer
Yes, I do have a Prime account which helps me to have my order quickly in free shipping and have an unlimited reading with Kindle.

Rachelle's Feedback
These are great perks, indeed! Simpler questions like this may be asked as a conversation starter or warm-up. Your answer shows that you are familiar with the Amazon Prime offering.
Anonymous Answer
I like the Twitch subscription benefit. While my wife likes the shipping.

Amanda's Feedback
With this question, the interviewer is trying to confirm what you know or enjoy about Prime. Consider making this response more impactful by explaining what you like about the Twitch subscription. Do you get to play new games sooner? Is it cheaper? You can also explain what you like likes about the shipping aspect such as the fact that shipping is free for Prime items and typically takes only a couple of days.
Anonymous Answer
I order a lot from Amazon, from small daily stuff to books and toys for my daughter. I have a Prime account because free shipping is my favorite feature and saves a lot of money. In addition, it's also great to get access to Amazon Lightning Deals 30 minutes before other customers. It makes you decide to buy the item before it is out of stock.
Marcie's Feedback
Fast and free shipping is definitely a perk of the Amazon Prime subscription as is getting access to Lightning Deals. The interviewer will be happy to hear that you have a Prime account and that you're familiar with these benefits. Tie things up at the end of your response by mentioning how excited you are to be a part of the company that offers these amazing benefits to its customers.
Anonymous Answer
I have a prime account. I am eligible for free or upgraded shipping and have access to music, books, and movies with my account that I might not have otherwise.

Stephanie's Feedback
This is a great start, but I suggest that you imagine you've been tasked with selling an Amazon prime account to a friend who doesn't have one and is unconvinced as to how affordable and convenient it is. What aspects would you highlight the most? How has your Amazon Prime account improved your daily quality of life? A few extra details here will make your response more memorable and convincing.
Anonymous Answer
I have been an Amazon Prime member for many years. I like the free shipping feature since it saves me a lot of money this year. I also like Prime Video. It has a lot of wonderful free movies there. I enjoy the moment with my family to watch the Prime video during the weekend. Amazon Prime provides a wonderful service for customers.

Amanda's Feedback
This is a great start! You've illustrated that you use Amazon Prime and named two of the primary features most people really appreciate. You can make it more specific to you by talking about something you recently watched on Prime Video that you enjoyed or naming a product you always utilize prime shipping to order or that you repeatedly purchase via Subscribe & Save.
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Written by Kevin Downey
54 Questions & Answers • Amazon

By Kevin

By Kevin