American Express HireVue Mock Interview
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Question 20 of 30
When you experience a great deal of stress, how do you cope?
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I try to identify and diffuse stress triggers right away. By asking myself what part of a situation has triggered that cortisol response, I can then further explore the reality behind the perception that triggered that stress response. So I always ask a lot of questions. This helps me determine the truth of a stressful situation, identify areas that have more flexibility so I can develop a plan. Stressful situations are sometimes avoidable, sometimes not. But gaining insights on how to limit their frequency or duration is how I cope with stress. I guess I deal with stress by being mindful to respond rather than react."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
A positive attitude can go a long way in demonstrating your ability to lead by example while fostering a positive work environment. Exemplify emotional maturity by acknowledging that we face stressful situations every day, and highlight your ability to take such situations in stride. Share the tips and tricks you employ to manage your stress at work while keeping calm under pressure. Make it seem like second nature by maintaining open body language, relaxing the muscles in your face and around your eyes as you smile softly, and maintaining eye contact with the camera lens.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
This question aims to reveal how well you cope with stress. While the assessment vendor gauges your honesty through your choice of words, they'll also evaluate your emotional intelligence by studying your tone and nonverbal cues, such as narrowing your eyes, folding your arms, and furrowing your brow.
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