American Express HireVue Mock Interview

Practice 30 American Express HireVue questions covering video responses, competency scenarios, and financial services expertise.

WRITTEN BY KEVIN DOWNEY

QUESTION 2 OF 30

What will you miss most about your last job? What will you miss the least?

Kevin Downey

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.

Example Answer

"The break room was my least favorite aspect of my last job. No one ever cleaned out the fridge or the microwave. I tried coming up with solutions, but no one adopted them. This was frustrated because in every other way everyone on our teams were alk for kaizen. Everyone fostered growth and innovation, except when it came to that horrible break room."

Kevin Downey

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.

Focus Your Answer On

Keep your answer focused on yourself and what you loved about your last job, how they contributed to building your skills and furthering your career. When sharing what you liked least, focus on the least challenging aspects of your previous positions, staying focused on your career goals while maintaining a positive attitude. Professional, objective and confident is the goal of your answer. Maintain a relaxed demeanor, keeping your body language open and at ease.

Kevin Downey

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.

What You Need to Know

This question assesses your attitude towards your work and towards your teams. They'll be keeping an eye out for any negative preconceptions or personal issues you'll likely bring with you. This will help them determine whether they can meet your expectations, and whether their environment would be a good fit for you.

Previous Question Next Question

30 American Express Interview Questions & Answers

Jump to any question in the set.

01 Why do you want to work for American Express? CAREER GOALS 02 What will you miss most about your last job? What will you miss the least? JOB SATISFACTION 03 How comfortable are you working with people from different lifestyles and cultures than your own? DIVERSITY AND INCLUSION 04 What would you consider your greatest achievement? ACCOMPLISHMENT 05 What is the name of the CEO at American Express? COMPETENCY 06 When was the last time you came up with a creative solution to a difficult problem? CREATIVE THINKING 07 What would be the one thing your previous coworkers would say about you? BEHAVIORAL 08 Tell us about a big change that happened in your previous position and how you adapted. ADAPTABILITY 09 Why are you leaving your job for this position? CAREER GOALS 10 What is your greatest strength and your greatest weakness? BEHAVIORAL 11 Where do you see your career taking you in the next five years? CAREER GOALS 12 Tell us about a conflict you experienced at work. CONFLICT 13 Tell us about a time a customer provided feedback you feel you didn’t deserve. CUSTOMER SERVICE 14 Tell us a little about yourself. BEHAVIORAL 15 What makes American Express a good fit for you at this point in your career? CAREER GOALS 16 Tell us about your ideal work environment or company culture. BEHAVIORAL 17 How does your experience and background make you a strong candidate for American Express? COMPETENCY 18 Tell us about a time you experienced difficulty communicating with a customer. COMMUNICATION 19 Tell us what it was like working in your previous position. EXPERIENCE 20 When you experience a great deal of stress, how do you cope? STRESS 21 Tell us about a time when you had to creatively resolve a customer's dispute. PROBLEM SOLVING 22 Tell us about a time you worked with someone who wasn’t contributing to the team. TEAMWORK 23 What would you do to earn the trust of your new teams when entering a new work environment? TEAMWORK 24 Tell us about a time you were dissatisfied with your own performance. PERFORMANCE-BASED 25 What does customer service mean to you? CUSTOMER SERVICE 26 How would you describe the pros and cons of working in customer service? CUSTOMER SERVICE 27 How well do you perform with repetitive and monotonous tasks? EXPERIENCE 28 Tell us about a time you had to explain something complex to someone. COMMUNICATION 29 Tell us about a time when you demonstrated you were trustworthy. HONESTY 30 Tell us something about you that isn’t on your resume or cover letter. BEHAVIORAL

More American Express interviews

American Express hires for several roles, and each one gets its own set of questions.

Main set All American Express questions Role Project Manager 30 questions

RELATED SETS

CREDIT CARD SERVICES

CREDIT CARD SERVICES

Kevin Downey

Written by Kevin Downey

30 QUESTIONS & ANSWERS · AMERICAN EXPRESS