Practice 35 USAA interview questions covering military values, member service, and financial expertise.
Question 24 of 35
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Jessica is an experienced HR Business Partner with over 6 Years of experience in recruiting and interviewing for various industries including Oil & Gas, Aviation, Start-Up, Healthcare, and more.
After doing your research on USAA, you will know that honesty is a core value. When answering this question, think about if honesty is always the best policy when dealing with your members or customers. Talk to the interviewer about your thoughts on honesty in the workplace.

Jessica is an experienced HR Business Partner with over 6 Years of experience in recruiting and interviewing for various industries including Oil & Gas, Aviation, Start-Up, Healthcare, and more.
"Sometimes full disclosure can damage someone's self-esteem, and reality isn't always best expressed in full and can be self-indulgent based on the person's intention. In those instances, honesty still is best, however, the way that you explain things really makes a difference. I think acting with not only honesty, but integrity helps mitigate tough situations."

Jessica is an experienced HR Business Partner with over 6 Years of experience in recruiting and interviewing for various industries including Oil & Gas, Aviation, Start-Up, Healthcare, and more.
"I know that one of USAA's core values is honesty, and I do feel that honesty is the best policy so long as the honest comment does not come with the intention of being hurtful."
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Without a doubt, honesty is always the best policy. Now I do feel as though the way you approach being honest may need to be handled differently depending on the situation.

Jaymie's Feedback
Good job giving a direct answer, and then providing a little more context. Honesty is a core value of USAA, so if you can, add a little more to your response so the interviewer knows you align well. You could add to your response by elaborating and saying; for example, if X situation, then honesty with a gentle approach is more effective... etc.
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Written by Jessica H.
35 Questions & Answers • USAA

By Jessica

By Jessica