Teleperformance Mock Interview
Practice 35 Teleperformance interview questions covering customer service scenarios, multilingual skills, and call center operations.
Question 28 of 35
Strong time management skills are important for the staff at Teleperformance. How do you manage your time, even on the busiest days?
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Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
In asking this question, your interviewer would like to know more about the types of tools you use to stay on task and meet deadlines. Discuss how you prioritize when everything demands your attention at once. Think about the ways you manage your projects and daily tasks and how those will help you to succeed in your role with Teleperformance.
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"I manage my time by exercising the idea of time-blocking. This approach means that I won't incessantly check my email and worry about what comes in every five minutes. Rather, I will allow myself to return emails in 30-minute time blocks, four times per day. This allows me to stay focused on project work and deadlines that I have approaching without worrying about my email. Setting calendar alerts and personal deadlines for myself has also helped a lot."
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Before starting work in the morning I create a list, where I prioritize my deadlines, I make a schedule for the day and insert small breaks to refresh my way of thinking and body posture, I find this to be the most efficient way I’ve practiced it for years now.
Marcie's Feedback
Nice! Creating a daily to-do list that prioritizes your tasks is a great way to start your work day. Do you use a calendar or reminders to stay on track? Are there any time management tools or programs that you find helpful? Be specific. Also, consider ending your response by stating that you're open to learning different and better ways to manage your time and that you're continually looking to improve this. Great job!
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