At Teleperformance, we value continuing education and training for all of our staff. Talk about any formal training or continuing education you have received throughout your career.
Teleperformance firmly believes in providing many different forms of training and education for their staff and your interviewer wants to ensure that you are open and willing to continue training and developing as a professional if you were to join their team. As you research Teleperformance prior to your interview, you'll quickly see that they put a lot of time and resources into one on one coaching, tailored mentoring, and other extensive training opportunities for their staff. In asking this question, your interviewer wants to hear about any formal training or continuing education you've received that has prepared you for this job.
"My post-secondary education was in communication and journalism. The courses in these programs helped me to develop stronger business relationships through professional correspondence. Since graduating from college and embarking on my career, I've always relished further opportunities for training. My current organization has trained me in business ethics and contracts. I've also pursued my own continuing education in operations and business strategy over the last two years."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
Not sure if mentioned on my resume but along with my diploma, I am currently attending a post-university college studying criminal justice and forensic science. As far as training in my career, I have been trained for freelance work and social sales rep.
Marcie's Feedback
Nice! Can you talk more about the training you received for freelance work and social sales? What kind of freelance work? Who offered the training? In particular, emphasize any training you've received that will help you to excel within this role. You can also talk about any future courses you plan to take that will help you in this role too. Good job!
Anonymous Answer
I’m always happy to learn, that’s why I was mostly working as an assistant — in this role, I’m able to take in new information on the go.
Besides that I’m interested in nail art — I completed my qualification study last year, therefore I’m able to work as a freelancer in this field now.
Although in the past months I shifted the way of manufacturing the nails from hand painting to 3D printing, so I got to explore the whole world of CGI and 3D printing, which was absolutely new to me.
Marcie's Feedback
It's fantastic that you love to learn. The interviewer will likely find all the fields you've explored to date interesting. Do you have any training, certifications, or degrees related to the role? If so, be sure to talk about these. If not, try to connect what you do have an educational background to the role. What skills do you have that will transfer and allow you to excel?
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