Humana Mock Interview
Practice 35 Humana interview questions covering healthcare values, member advocacy, and innovation.
Question 24 of 35
What is your process of explaining technical information to people who aren't technical?
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Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
Humana works with providers who have patients who utilize our insurance. However, while physicians are smart, many are not familiar with the platform and don't know about new technologies. Explain how you effectively communicate technical info so they can understand it.
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I try to put some feelers out there on their level so I can speak to it. I give examples of what the technology is like and many visuals to explain what it does. I also walk through the data visually so they can see the impact of the numbers."
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I speak in the simplest terms possible. If I get more technical questions from the group, I will up my game a bit and speak more technically, but then re-phrase for all of those folks who aren't at that level."
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