QUESTION 1 OF 35

The health insurance industry is very complex. All of our positions require strong organizational skills and attention to detail. How do you ensure that your work is properly organized and highly accurate?

Talk to the interviewer about the ways you ensure accuracy and organization in your day-to-day activities. Perhaps you use a particular app or software. Maybe you are a pen and paper person. Whatever your method, stress that you are successful in organizing your day.

"I am a highly detailed person, and I thrive on having a high level of organization in my day. This organization includes my scheduling, paperwork, and more. If I am offered a position with Humana, you will never find me to be disorganized! I utilize my Outlook calendar and set alerts for deadlines and important activities. My documentation is strong as well."

"I'm a bit of a nerd. I carry around a notebook and write down important facts if I think there is a chance I will forget them. However, I put time and attention into using the latest technology that others on my team are leveraging so we can be more efficient. If there is a way we can share information, it will help everybody!"

Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.

Anonymous Answer

First, I plan my day on a to-do list. I then outline all the details that have to go into each work. I implement these details and review for accuracy once quickly and then slowly.

Rachelle's Feedback

This answer is a good start; however, a touch vague for the robust question. The interviewer will also be looking for details on the systems that you use. Do you implement any tech or methodical approaches to your work? Lastly, if you have an example 'of a time when,' it would be a good idea to show your organizational skills and attention to detail in action with a brief story example.

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The health insurance industry is very complex. All of our positions require strong organizational skills and attention to detail. How do you ensure that your work is properly organized and highly accurate?

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