Humana Mock Interview
Practice 35 Humana interview questions covering healthcare values, member advocacy, and innovation.
Question 15 of 35
We want to hire people who can grow within our company. When have you stretched yourself in your current role and done more than what was expected of you?
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Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
The interviewer wants to know that you are scalable within the organization and can grow to a higher-level role in the future. Discuss a time when you solved a problem before your manager knew it existed or when you anticipated a need within the business.
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I noticed that our department was utilizing Excel spreadsheets for complex reports. The process was very manual and took about 1 hour out of everybody's day. After a recent software upgrade, I noticed we had a new database tool, so I researched it, tested it, and then brought the idea to my manager as an alternative. She loved the idea and has asked me to train the whole team on how to use it."
Kimberly is a freelance writer and editor with a decade of experience in the education field, including her time as a pre-kindergarten teacher.
"I'm excited to grow within the organization. I noticed that our team was tracking customer conversations slightly differently, which made reporting very difficult. I developed a key so that everybody knew exactly how to code and created consistency amongst the team. The data in the reports were much better and more accurate after that."
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