"I believe that my networking skills truly add to the customer service that I deliver. If my client mentions another need, there is a good chance that I know somebody in the local market who can assist. It's great to help out other businesses through client referrals as well, and the client never forgets your willingness to step outside of your zone to help."

To deliver excellent customer service, you need first to recognize your skills and play off those. If you are naturally not a smiley person who gives hugs, then being a smiley person may come off as fake. Think about your natural personality and how you can use those characteristics to deliver stellar service on the job.

Some skills you may have are:

- Patience
- Empathy
- Adaptability
- Knowledge
- Thick-skin
- Networking

After deciding on three or four skills you possess that will help you deliver excellent customer service, explain how those skills will help you to do so in your role.

"My greatest strengths are my attention to detail and interpersonal, communication, and customer service skills. I am meticulous in my work and do not let the smallest details go unnoticed. I can work well with diverse people, communicating clearly and effectively. I believe the customer comes first, and I maintain professionalism with everyone I encounter. I look forward to bringing these skills to Cardinal Health while delivering excellent service."