Describe your experience leading projects to implement or integrate with ServiceNow.

Remember to describe your experience working with various ServiceNow competitor products such as BMC Remedy, or SAP's ITSM solutions. Interviewers will often accept this level of experience in lieu of direct experience with ServiceNow. Your goal in answering is to instill confidence that you fully understand the business needs these solutions meet at a conceptual level.

"I have worked with ServiceNow for the past three years. My current company uses ServiceNow for IT operations, asset management, and service management. I have partnered with the ServiceNow employees to implement and extend various solutions and I have developed strong relationships with them.

Additionally, my teams have developed several custom integrations including exposing the ServiceNow data within our business intelligence and reporting platform. I feel confident I can successfully lead projects here at XYZ company to implement or integrate with the various ServiceNow modules."