Change management is a tightly controlled process here at our company. Please describe the change management process in your current environment.

Remember to provide enough detail to prove that you understand change management from a technical perspective. While a high-level answer to this question might be sufficient, your interviewer is more likely to be impressed if you offer details regarding the specific systems used and the basic steps of the workflow your company follows.

"The change management process for the teams I oversee is facilitated by our IT Delivery Manager. He is a peer of mine and we work together closely to ensure that changes are implemented smoothly. He is the administrator of our system that handles change requests and controls the workflow of change entry and approvals. We currently use an integrated system of Octopus solutions for change management and deployment procedures.

Engineers submit change requests along with the change instructions and implementation details. From there, the change request is reviewed by the appropriate technical staff and it is returned if any issues are noted. Otherwise, it moves onto the approvals phase. The types of approval needed depends on the app, the type of change, and the business criticality of the functions that will be affected. Once approved, all of the involved parties are notified and the changes are implemented either automatically or manually depending on the system and the current state of the deployment automation for the application."