Senior Project Manager Mock Interview
Master 77 Senior Project Manager interview questions covering stakeholder management, risk mitigation, and delivery strategy.
Question 73 of 77
Change management is a tightly controlled process here at our company. Please describe the change management process in your current environment.
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Karrie Day is a certified career coach and strategist with a passion for helping her clients define and reach their professional goals. She offers career advancement services such as brand development, resume writing and critiques, job search strategies,
IT operations senior project managers are not always responsible for excellence in change management, but they work with change and delivery managers to ensure smooth delivery of solutions to their user groups. Interviewers ask this question to test a candidate's knowledge of important IT processes that they will be expected to participate in and follow in the event they are offered the position.
Karrie Day is a certified career coach and strategist with a passion for helping her clients define and reach their professional goals. She offers career advancement services such as brand development, resume writing and critiques, job search strategies,
Remember to provide enough detail to prove that you understand change management from a technical perspective. While a high-level answer to this question might be sufficient, your interviewer is more likely to be impressed if you offer details regarding the specific systems used and the basic steps of the workflow your company follows.
Karrie Day is a certified career coach and strategist with a passion for helping her clients define and reach their professional goals. She offers career advancement services such as brand development, resume writing and critiques, job search strategies,
"The change management process for the teams I oversee is facilitated by our IT Delivery Manager. He is a peer of mine and we work together closely to ensure that changes are implemented smoothly. He is the administrator of our system that handles change requests and controls the workflow of change entry and approvals. We currently use an integrated system of Octopus solutions for change management and deployment procedures.
Engineers submit change requests along with the change instructions and implementation details. From there, the change request is reviewed by the appropriate technical staff and it is returned if any issues are noted. Otherwise, it moves onto the approvals phase. The types of approval needed depends on the app, the type of change, and the business criticality of the functions that will be affected. Once approved, all of the involved parties are notified and the changes are implemented either automatically or manually depending on the system and the current state of the deployment automation for the application."
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