Two key phrases on Sykes Enterprises' careers page are "Be More: Skilled, Involved, And Inspired" and "Aim Higher. Reach Farther. Dream Bigger."
Discuss with the interviewer why you are looking to make a career change now and how this particular role fits in where you are looking to take your career next, according to the goals you've set for yourself in your career plan. Provide a thoughtful and professional response, drawing upon your research on Sykes Enterprises. How you answer this question could inform them of your ambition, where you aim to take your career, and why you want to work for them above any job anywhere.