How would you describe your communication style and skills?
The interviewer wants to know if your communication style will fit in the culture they have worked on creating at Sykes Enterprises. Everyone has their own style of communication; feel free to share yours. However, place more emphasis on your communication skill level rather than your style, especially if you are versatile and able to adapt your communication style to others, especially where others are less skilled and less adaptable. Key points to touch on are your non-defensive communication skills, active listening, and your ability to mirror, validate, and empathize.
"I have been a client of Sykes Enterprises in the past and can truly say that positive communication with your clients makes you the most popular choice in the area. I am confident that my communication skills will work well here because I focus on simple solutions, easy-to-understand language, and a friendly tone."
Here are some additional words to describe your communication style:
- Energetic
- Lively
- Articulate
- Eloquent
- Informal
- Formal
- Succinct
