How to Answer: Do you have any experience in customer-service based roles that you could bring to the Qatar Airways team?
Advice and answer examples written specifically for a Qatar Airways job interview.
8. Do you have any experience in customer-service based roles that you could bring to the Qatar Airways team?
Why the Interviewer Asks This Question
Qatar Airways' reputation as the top destination for business travelers and passengers seeking a luxurious flight happened because of their ability to provide top-notch service to all of their customers. Your interviewer ideally wants to hear that you have the knowledge and skills to bring a customer-first attitude to this position.
Written by Ryan Brunner on November 11th, 2022
How to Answer
Discuss your experience working in customer service-based roles by taking your interviewer your resume and highlighting your customer service experiences and skills. As you walk through your experience up to this point in your career, do your best to tie your experience to your ability to best serve the passengers at Qatar Airways.
Written by Ryan Brunner on November 11th, 2022
1st Answer Example
"I started working at a young age in a restaurant as a server. From there, I moved into a restaurant management role. This experience helped me develop skills in persuasive speaking, active listening, empathy, and accountability. Most of what I've done throughout my career has been customer service focused and I am confident that my experiences will help me transition well into taking care of the Qatar Airways passengers."
Written by Ryan Brunner on November 11th, 2022
2nd Answer Example
"I am new to my career, so this will be my first customer service-based role. I do have volunteer experience with the local food bank and this experience has really given me valuable exposure to working with the public and collaborating with a team. The prospect of being in a customer-focused team here at Qatar Airways has me very excited."
Written by Ryan Brunner on November 11th, 2022