35 Qatar Airways Interview Questions & Answers

Table of Contents

1. Accomplishment Questions
2. Adaptability Questions
3. Communication Questions
4. Customer Service Questions
5. Diligence Questions
6. Direct Questions
7. Discovery Questions
8. Diversity Questions
9. Education Questions
10. General Questions
11. Operational Questions
12. Salary Questions
13. Situational Questions
14. Teamwork Questions

Accomplishment

1. What work situations excite and motivate you the most?

Why the Interviewer Asks This Question

It is essential, for your success, that the hiring manager knows how to keep you motivated and excited to come to work every day. They'll also be looking to hear that this role at Qatar Airways will be one that will keep you engaged each and every shift.

Written by Ryan Brunner on November 11th, 2022

How to Answer

Prior to your interview, put some serious thought into what truly makes you happy on the job. Then, share with the interviewer what they could do to ensure that you are happy and productive in this role at Qatar Airways. No matter how you answer this question, be sure to tie one or two of the job duties you will be performing at Qatar Airways into your answer.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"Throughout my career, I have found that I am most motivated on the job when tasks are organized and the vibe is positive. I value strong teamwork and good leadership in any job that I work."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"I am most motivated on the job when I feel like an active contributor and an important member of the team. When I feel listened to and valued, I am excited to do my best work. Can you elaborate on your work environment here at Qatar Airways?"

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I am most motivated whenever there is a challenge, teamwork, and good leadership. I do understand that not every moment is challenging, and it is usually the routine stuff. However, a sense of ownership, time constraints, and uncertainty of the moment keep me motivated and ready for the next event.

I can adapt well to sudden changes."

Rachelle's Feedback

Very good answer! The interviewer will have a great idea of how to motivate you should you be hired.

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Anonymous Answer

"Work situation that excites and motivate me the most is where other team members and I actively discussed and sharing our opinion. By doing this, we elevate our knowledge and quickly getting solutions for each issue."

Lauren's Feedback

This response ties in beautifully with the previous answer. See my suggestion below.

"I am the most excited and motivated when I feel a sense of harmony and togetherness within my workgroup. I like hearing others' opinions and feel refreshed when we talk out any issues (as in the previous scenario I mentioned)."

Anonymous Answer

"I enjoy working in a dynamic environment, and seeing my hard work make a positive difference for our customers, my colleagues, and the company. I am also passionate about operational excellence."

Rachelle's Feedback

Your passion for operational excellence aligns very well with the goals at Qatar Airways. Excellent job!

Anonymous Answer

"I like to work in an environment that is synergic, full of positive vibes, and where there's an opportunity to learn and grow."

Stephanie's Feedback

This is a great start! It sounds like you're invigorated by dynamic work environments where you can take on a lot of different tasks. To deepen the impact of your response, I suggest including more specific details. Can you describe the last work situation that truly excited and motivated you?

Accomplishment

2. Give me an example of a time when you went above and beyond the call of duty at work.

Why the Interviewer Asks This Question

In looking to hire you to make a difference for the passengers at Qatar Airways, your interviewer would like to know about your willingness to go over and above without being prompted to do so.

Written by Ryan Brunner on November 11th, 2022

How to Answer

As you answer this question, you need to put your best foot forward in displaying to the interviewer that you can do more than just the bare minimum at Qatar Airways. Show that you can react appropriately when you see that passengers require the extra effort by talking about a time or two where you went above and beyond your normal expectations to provide a great outcome. Make sure that your interviewer fully understands that you would join the Qatar Airways team with a customer centered focus.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"I often go above and beyond expectations in my current job because my customers expect it. In the service industries, businesses are built to be successful in how they treat and serve their customers. In my current role, I've taken time to walk customers to their vehicles with a large load, helped customers find items they needed, and taken time to just talk to them about their needs. At Qatar Airways, I would see this same level of excellent service as being vital to your success and I'd look forward to bringing it to your passengers."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"Last year, we had a power outage in my office building for several hours and it completely shut us down. As our entire team scrambled to help ensure that the business could keep operating following the power coming back on, I volunteered to stay and work the extra hours needed that weekend. I quickly arranged child care with a family member and was happy to do what was needed."

Written by Ryan Brunner on November 11th, 2022

Adaptability

3. When you suffer a setback on the job, how does that emotionally affect you and your work?

Why the Interviewer Asks This Question

Your interviewer at Qatar Airways is fully aware that everyone handles the stress and disappointment of setbacks on the job differently. What they'll be ideally looking to hear is that you can face a setback head-on by being accountable for your own actions and doing what is necessary to make a situation right by being diligent.

Written by Ryan Brunner on November 11th, 2022

How to Answer

Discuss with the interviewer how you typically cope with delays in the workplace in a healthy manner. If possible, use an example of a time when you had to confront a setback on the job and take action to fix the situation. As you answer, reiterate that you understand that working in the commercial airline industry will find you in some stressful and time-sensitive situations and that you are ready and willing to get to work in this type of environment.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"Experiencing a setback is always disappointing, and can even be a bit disheartening, but I understand that it happens from time to time on the job here at Qatar Airways. If I would experience a major setback, I would start by doing what is necessary to rectify the situation. If a passenger was involved, I would speak directly with them and let them know what I would do to take care of the situation. Then I would take a few moments to debrief with my manager and discuss what I could have done differently."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"Setbacks happen for a reason, and they do not affect me emotionally in the least. I am a very pragmatic thinker and stay focused on my project, despite the challenges that come my way. I am a creative thinker, so setbacks are often used as a new jumping-off point to something even better. In my current position, this happens from time to time when customers change their orders at the last minute and I always need to be flexible and ready to do some rework to make them happy."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"When I experience a setback, I become reflective and proactive. I take time to myself to think about what went wrong and how I can improve. I tend to be more reserved and quieter when I am pensive. Productivity does not waiver, but my demeanor may be more solemn."

Lauren's Feedback

This is a good response, because the interviewer is getting as sense of your personality. I assisted with minor edits.

"When I experience a setback, I become reflective and proactive. I take time to myself to think about what went wrong, and how I can improve. I tend to be more reserved and quieter when I am pensive. Productivity does not waiver, but my demeanor may be more solemn."

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Anonymous Answer

"I think setbacks are a part of life, particularly setback on the job can seem disappointing and affect the morale.

However, it is something that should be factored into the equation and therefore whenever I experience a set back a take a few moments to think about the cause and what could have been done differently?

Setbacks cannot be reversed but they can act as a learning curve because a mistake should corrected before it becomes an error.

I usually move move on forward after a setback."

Rachelle's Feedback

Your answer is very thorough and shows excellent insight. Nicely done! I have reworded slightly for impact.

"I think setbacks are a part of life. Setbacks on the job can seem disappointing and affect morale; however, setbacks are something that should be factored into the equation. Whenever I experience a setback, I take a few moments to think about the cause and what I could have done differently. Setbacks are often irreversible, but they can be treated as a lesson. I always do my best to move forward after a setback."

Anonymous Answer

"I like to view setbacks as learning points. I usually take some time to review what has happened and improve or come up with a new approach."

Rachelle's Feedback

Fantastic! It sounds as though you keep your cool and learn a lesson whenever possible.

Adaptability

4. At Qatar Airways, you could be asked to work a wide range of hours and a lot of overtime. Are you able to accommodate the unpredictable schedule associated with the airline industry?

Why the Interviewer Asks This Question

Your interviewer needs to be assured that the candidate they hire to join Qatar Airways is able to work all necessary hours and shifts required for the position you are interviewing for.

Written by Ryan Brunner on November 11th, 2022

How to Answer

Prior to your interview, it will be important that you research the role you are interviewing for at Qatar Airways to get a good sense of the hours and shifts required. Assure the interviewer that you are aware of the inconsistent schedule associated with working for one of the world's leading airlines. If you do have any conflicts in your availability, it is best to be open and honest about your commitments outside of work.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"In my most current position, I have an inconsistent schedule that requires me to often be on call. I work many weekends and holidays. This schedule is part of the lifestyle of working in the commercial airline industry. I'm happy to work any hours offered to me at Qatar Airways."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"I am available for a wide range of hours and overtime if I were to join the Qatar Airways team. I prefer to be made aware of my schedule ahead of time so that I can make appropriate childcare arrangements. Are you able to discuss how the scheduling is arranged and how far in advance schedules are released?"

Written by Ryan Brunner on November 11th, 2022

Adaptability

5. When have you had to shift your priorities in response to sudden changes?

Why the Interviewer Asks This Question

In just about any job at Qatar Airways, the staff of the airline needs to be flexible and adaptable in their work. Flight schedules can change at a moment's notice, colleagues can call in sick or passengers can throw a major curveball that wasn't expected and staff of the airline need to be ready to respond to the change in a positive manner. Your interviewer wants to hear about your ability to do this by requesting you talk about a time where you had to deal with sudden changes on the job in the past.

Written by Ryan Brunner on November 11th, 2022

How to Answer

Prior to your interview, think about a time during your career where you experienced a sudden change on the job. Ensure that your example demonstrates what the change was and how you reacted to ensure a positive outcome. Assure the interviewer that you would join Qatar Airways with the ability to respond professionally when it comes to sudden changes.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"In my current role, our schedule is changed on a regular basis and oftentimes this can happen on very short notice. I have been able to adapt very well to these sudden changes with a great support system at home and a flexible mindset."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"The airline industry is full of sudden changes, most frequently, when flight times are changed. This change affects everyone's schedule when it happens. I can roll with the punches and understand that I need to respond positively and swiftly when sudden changes are made. If offered this role at Qatar Airways, I would come to your team knowing all potential curveballs that could be thrown my way."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"When I received more critical case than what I'm currently working on."

Lauren's Feedback

Good start. I provided a little more context to your original response to include more of a scenario and how you deal with multitasking.

"In a previous role, no two days were alike. I had to be flexible when taking on new tasks at any moment and prioritizing projects as they were given to me. I evaluated the intended deadline for each project and prioritized them accordingly. I pride myself on the way I multitask and adapt to changes in the environment."

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Anonymous Answer

"In my current role, our schedule is changed on a regular basis, and goal posts can shift with a blink of an eye. Circumstances can change significantly depending on external factors; in other words, no two days are similar; it is a very dynamic environment.

There have been numerous occasions where I had to adapt to frequent and sudden changes throughout my career and I usually respond positively and swiftly."

Rachelle's Feedback

Indeed, no two days are the same in the airline industry. You have done an excellent job showing that you are ready to adapt.

Communication

6. How would you rate your communication skills you would bring to Qatar Airways on a scale from 1-10?

Why the Interviewer Asks This Question

When it comes to ensuring the safety, security, and service of their passengers at Qatar Airways, communication among the staff is essential. Your interviewer needs to know that the person they hire to join their team comes with solid communication skills.

Written by Ryan Brunner on November 11th, 2022

How to Answer

To start out, give yourself a fair and honest rating that shows you are a great communicator with some room for improvement. Then talk about how you prioritize open communications with your colleagues and talk about why doing so is important. As you answer, don't forget to talk about your listening skills and why being a great listener is an important part of effective communications in the workplace at Qatar Airways.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"I rate my communication skills as a 9 out of 10 because I will, on occasion, at times not be as clear as I would like to be. My supervisor and colleagues would attest to my clear and concise communication skills."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"I would come to this job with the full understanding that communication is critical in the success of Qatar Airways. I would rate my communication skills as a 7 out of 10 because there is always room for improvement. Because I am an open and respectful communicator, my team will let me know if I need to clarify anything. I am also a firm believer that communication needs to run smoothly, both ways. I am an active listener that respects the thoughts and input from colleagues at all times."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I rate my communication skills between 6 and 7. I rate myself rather high due to my previous experiences as a Project Manager and Team Leader. Under my direction, projects were completed successfully and on-time. I credit those achievements to the way I lead my staff; I provided clear expectations, ensured they had the necessary materials to get the job done, and checked-in with them periodically to help the projects along."

Lauren's Feedback

Good start. I included specific things you could have done to achieve positive results.

"I rate my communication skills between 7 and 8. I rate myself rather high due to my previous experiences as a Project Manager and Team Leader. Under my direction, projects were completed successfully and on-time. I credit those achievements to the way I lead my staff; I provided clear expectations, ensured they had the necessary materials to get the job done, and checked-in with them periodically to help the projects along."

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Anonymous Answer

"I would rate my skills as probably 7 out of 10 as there is always room for improvement. I believe that I am an open personality and my team and colleagues will let me know if any clarification is required. I believe communication should be transparent and run both ways."

Rachelle's Feedback

This is a good rating - make sure you give yourself enough credit! :) Try to eliminate words like 'probably' as they sound uncertain.

"I rate my communication skills as an 8 out of 10 since I am excellent, but there is always room for improvement. I have an open personality, and my team will tell me if I need to clarify any instructions. Communication should be transparent, both ways, at all times."

Anonymous Answer

"I rate myself at 8. I see myself as a strong communicator since I have been able to resolve issues firmly and fairly handling customer complaints as well as coming up with better processes with colleagues."

Rachelle's Feedback

This is a good rating! Where do you feel there is room for improvement?

Customer Service

7. At Qatar Airways, exceptional customer service is our priority. How will you ensure that our service standards are continually met?

Why the Interviewer Asks This Question

In looking to bring you aboard the Qatar Airways team, your interviewer needs to be assured that you would help to bring world-class service and innovation to their passengers in the work that you will be doing in the role that you are interviewing for. Your interviewer wants to get an understanding that you would prioritize the service provided to their customers in any task that you would take on and that you understand why great service on your part contributes to the bottom line of Qatar Airways.

Written by Ryan Brunner on November 11th, 2022

How to Answer

To confidently discuss how Qatar Airways goes above and beyond to provide exceptional service to their customers, be sure to read through the mission and values of Qatar Airways, some of the awards that they've won, and the fine details of the job description. You'll quickly see that Qatar Airways has won Airline of the Year and the World's Best Business Class distinction through their mission to be excellent in everything that they do. Your job here will be to tie some of the job duties you will be responsible for to provide the best service possible to new and existing customers and explain why doing so is important.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"I understand through my research and exposure to Qatar Airways that the needs of your customers always come first. I wholeheartedly agree that the customer must be taken care of, even beyond their expectations. If I were fortunate enough to be hired at Qatar Airways, I would exceed your service standards by being attentive to passengers and taking the time to listen to them. I would work at all times with a smile on my face and be dedicated to representing your airline to the best of my ability."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"I will ensure that your customer service standards are continually met by following your service protocols, exactly. I am always willing to lend a hand and am a happy person, which creates a positive environment for customers. I am confident that the passenger at Qatar Airways would take well to a kind-hearted and positive attitude."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"Qatar Airways, being a premium airline with a similar philosophy to my previous companies, where the customer must be taken care of at all times, and every effort must be made to even go beyond expectations!

From a technical point of view, I shall ensure that every effort is made to ensure that cabin seats, IFE, and essential galley equipment are serviceable before flight.

Furthermore, where seat related defects cannot be rectified, the information should be communicated to traffic staff and other associated departments well in advance of departure time so that adjustments can be made."

Rachelle's Feedback

Perfect answer! Very well done.

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Anonymous Answer

"By aligning my K.P.I.s to the customer service charter and also ensure that all turn around times are met."

Rachelle's Feedback

You sound very sure of yourself and the impact you will make on Qatar Airways. Nice answer!

Customer Service

8. Do you have any experience in customer-service based roles that you could bring to the Qatar Airways team?

Why the Interviewer Asks This Question

Qatar Airways' reputation as the top destination for business travelers and passengers seeking a luxurious flight happened because of their ability to provide top-notch service to all of their customers. Your interviewer ideally wants to hear that you have the knowledge and skills to bring a customer-first attitude to this position.

Written by Ryan Brunner on November 11th, 2022

How to Answer

Discuss your experience working in customer service-based roles by taking your interviewer your resume and highlighting your customer service experiences and skills. As you walk through your experience up to this point in your career, do your best to tie your experience to your ability to best serve the passengers at Qatar Airways.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"I started working at a young age in a restaurant as a server. From there, I moved into a restaurant management role. This experience helped me develop skills in persuasive speaking, active listening, empathy, and accountability. Most of what I've done throughout my career has been customer service focused and I am confident that my experiences will help me transition well into taking care of the Qatar Airways passengers."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"I am new to my career, so this will be my first customer service-based role. I do have volunteer experience with the local food bank and this experience has really given me valuable exposure to working with the public and collaborating with a team. The prospect of being in a customer-focused team here at Qatar Airways has me very excited."

Written by Ryan Brunner on November 11th, 2022

Diligence

9. Employees of Qatar Airways are expected to be reliable, on time, and accessible when on shift. Do you consider yourself to be a dedicated employee?

Why the Interviewer Asks This Question

Because the reputation of Qatar Airways is on the line with each passenger interaction that happens, the organization seeks to hire individuals who fit the mold of being punctual, accessible, and reliable on the job. Your interviewer poses this question to give you the opportunity to give your best sales pitch to them on how dedicated you would really be on the job at Qatar Airways.

Written by Ryan Brunner on November 11th, 2022

How to Answer

To prove your dedication to your work, be sure to provide an example or two of times where you have shown dedication on the job. The best examples will demonstrate your ability to go above and beyond the norm to be reliable on the job. In the end, assure the hiring manager at Qatar Airways that you possess the qualities and characteristics for which they are seeking in the role that you are interviewing for.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"In my most current position, I was often recognized for being flexible with my availability. I believe in being 10 minutes early for work. I come with solid references who will be happy to speak to you about the reliability and dedication on the job that I would bring to work at Qatar Airways."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"Yes, I am very dedicated to my work and my dedication starts with my passion for what I do. Throughout my career, I am proud to say that I've only had to call in sick once due to a serious illness and that I've never been late for a shift. From a young age, I was taught to respect my colleagues and my customers by being punctual and available when needed. At Qatar Airways, I would come to work on the first day knowing that your passengers rely on these qualities in every interaction with your staff."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"Punctuality is one of my strengths. Typically, I arrive 5 to 10 minutes early to work. I always want to lead by example and put my best effort into everything I do."

Lauren's Feedback

This is a fantastic trait to tell the interviewer.

"."

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Anonymous Answer

"Punctuality is one of my strengths. Typically, I arrive 5 to 10 minutes early to work. I always want to lead by example and put my best effort into everything I do."

Lauren's Feedback

This is a fantastic trait to tell the interviewer.

"."

Anonymous Answer

"Yes, I usually try to arrive 10-15 minutes early for a shift so that I can settle down and review the requirements.

I try to ensure that I am always contactable and willing to come down if there is a requirement.

Whenever I travel out of coverage or on a flight, I make sure that the office is duly informed by email."

Rachelle's Feedback

You do an excellent job showing the interviewer that you are prepared and reliable. Be mindful of phrases like 'I usually try' and 'I try to' as they sound unsure. You are confident and capable! I have provided a slight reword, below.

"Yes, I am a dedicated employee. I arrive 10-15 minutes early for a shift so that I can settle down and review the requirements. I ensure that I am always contactable and willing to come down if there is a requirement. Whenever I travel out of coverage or on a flight, I make sure that the office is duly informed by email."

Anonymous Answer

"Yes. I make my contribution to the company seriously and, therefore, flexible and sensitive to the company's needs."

Rachelle's Feedback

Nicely put! Your answer is professional and genuine at the same time.

Diligence

10. How would your current co-workers describe your attention to detail that you would bring to work at Qatar Airways?

Why the Interviewer Asks This Question

Success in the commercial airline industry can come down to doing the little things right each and every time for passengers. In asking this question, your interviewer at Qatar Airways wants to hear that you will bring a strong commitment to paying attention to the details on this job each and every day.

Written by Ryan Brunner on November 11th, 2022

How to Answer

For this question, it is imperative that you give some real-life examples of times where you were diligent enough to take the time to walk through the details in your work to prove why doing so was important for a great outcome. Prior to your interview, think of an example of a time where you did just that. As you answer, make sure your interviewer knows that you understand why taking care of the small details in this job is important for the passengers at Qatar Airways.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"My co-workers would describe my attention to detail as very strong. I can very easily point out spelling discrepancies in communications and will notice the small things that make a difference to customers. I think big-picture as well but have always had a knack for details. Last week, my colleague had prepared a communication to go out to our largest customers and asked me to review it prior. I took the time and noticed a few mistakes that I suggested fixing. While they likely weren't a big deal, I never leave room for a customer to question our commitment to them."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"In my current job, doing the little things right each and every time is important and any of my references would confirm that I take these fine details seriously. In providing the best service possible to our customers, many of my past colleagues overlooked things like a tidy lobby and hot coffee ready for them. I know that something like these things can bring a customer back time and time again. At Qatar Airways, I would think that little things like a clean cabin area and a smile on the face go a long way towards customer retention."

Written by Ryan Brunner on November 11th, 2022

Direct

11. Why are you the best choice for Qatar Airways?

Why the Interviewer Asks This Question

Throughout the candidate screening process, your interviewer liked the credentials and experience that you would bring to their team. Through a serious line of questions during your interview, they will get a much better sense of your skills and abilities. In asking this question, your interviewer is simply looking to hear you talk about one or two qualities that separate you from the competition for this role at Qatar Airways.

Written by Ryan Brunner on November 11th, 2022

How to Answer

Talk to the interviewer about what makes you a stand-out candidate for this role. Be sure to discuss your unique skills and characteristics that will make you a memorable candidate that stands out among the crowd of candidates interviewing for this position.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"I feel that I am the top candidate for Qatar Airways because I already bring five years of industry experience. My customer service skills are unmatched, and I am fluent in three languages. This allows me to communicate smoothly with a wide range of passengers that you see on your airline."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"As you can see, I am very invested in this interview process with Qatar Airways and will bring this same level of dedication to you, if hired. In my career search, I am looking to work for a world-class organization where I can bring my desire and passion to succeed on a daily basis and I'm confident I found that here at Qatar Airways."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"After working in a similar position within the airline industry for eight years, I have the expert knowledge and experience you are seeking. I have proactively investigated and resolved a wide range of customer issues, improved claims handling efficiencies which reduced TATs, built and maintained close working relationships with all stakeholders to ensure proper and timely claims processing improving our customer satisfaction score from 63 to 80%. I am ready to take up this opportunity at Qatar Airways."

Kevin's Feedback

The details you give, the accomplishments, and the results are amazing! Excellent job! I've revised your answer slightly to install a greater confidence in your abilities.

"After working in a similar position within the airline industry for eight years, I’ve built for myself the expert knowledge and experience I’d look for in an ideal candidate. I am proactive, swiftly investigate and resolve any issue I encounter, from improving claims handling efficiencies to reduce TATs, while building and maintaining close working relationships with our stakeholders, ensuring proper and timely claims processing, while improving our customer satisfaction score, as I did at my last position, from 63 to 80%. I am ready, and would be fully equipped and honored to take up this opportunity at Qatar Airways."

Discovery

12. What unique qualities about yourself make you an ideal candidate to join Qatar Airways?

Why the Interviewer Asks This Question

There are some things that your resume cannot show your interviewer, and one of them is showing off your fabulous personality! In asking a question like this, your interview is looking for you to separate yourself from your competition for the job by having you talk about your unique personality traits and qualities.

Written by Ryan Brunner on November 11th, 2022

How to Answer

Prior to your interview, put some serious thought into what makes you a truly unique candidate at Qatar Airways. As you answer, speak with confidence as you discuss with your interviewer why these qualities are important and how they will benefit the team you will join.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"I have a unique ability to strike up a conversation and build rapport with nearly anyone. This skill is a great help when it comes to customer service and sales. My up-selling percentages are always very high."

Written by Rachelle Enns

2nd Answer Example

"I have a strong ability to lead teams of people, no matter their background or personality. I can relate to many people because I approach them on their level and get to know them in a way they are most comfortable. While I haven't held a formal leadership title up to this point in my career, I've always been commended for my ability to lead and trusted in my current role to lead project teams."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I offer many unique qualities that can assist Qatar Airways. Some of my abilities include time management, being a fast learner, and the ability to analyze the environment. Time management is a strength I have used to prioritize tasks and ensure the meeting of deadlines or objectives. As an adaptable person, I pick up on new skills and projects quickly while surveying the environment for new operative efficiencies. I can easily keep up with trends or changes throughout the day while minimizing miscommunication with coworkers. I consider myself a conscientious employee, which is another unique strength I can bring to Qatar Airways."

Lauren's Feedback

Great, well-rounded response. I assisted with grammatical edits and sentence structure. Be prepared to go into detail about ways you have analyzed an environment to improve production or quality. And, think about specific times when you have relied on your skills in a fast-paced work environment. Thinking ahead to different work scenarios will help you prepare for an interview.

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Anonymous Answer

"I have strong communication and interpersonal skills that help me build effective working relationships with people at all levels. I am also patient and empathetic towards customer needs and expectations."

Rachelle's Feedback

These are nice qualities and align very well with the goals of Qatar Airways. I like how confident you are in your response.

Discovery

13. What experience do you have using team-based messaging applications?

Why the Interviewer Asks This Question

Being at the forefront of technological advancements in the airline industry, your interviewer at Qatar Airways wants to ensure that you will bring some tech-savviness if hired on their team. Given that communication among the entire staff at Qatar Airways is vital to the safety, security, and success of every flight, they'll want to know that you have some familiarity with team-based messaging apps.

Written by Ryan Brunner on November 11th, 2022

How to Answer

There are many options for communication software and messaging applications. Give the interviewer a brief overview of the apps you have used and assure them that you can learn about the internal system at Qatar Airways, should it be new to you.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"I have used a variety of team-based messaging applications. I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. No matter which system you use at Qatar Airways, I am sure that I can pick it up very quickly."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"Our current company uses Slack for most projects. Slack stands for 'Searchable Log of All Conversation and Knowledge,' which helps describe why it's so useful for a sales team. All knowledge of clients, products, and projects is at our fingertips. Which messaging applications do you use here at Qatar Airways?"

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I do have experience using Webex; this application is very convenient and easy to use. Other than Webex, I do use Skype for business."

Lauren's Feedback

Great answer. You included the applications and your opinion. I made minor changes.

"I have experience using Webex and Skype for Business. Both applications were extremely convenient and easy to use. I learn new applications easily, so I am open to other team-based messaging applications you use."

Show More Answers

Anonymous Answer

"My primary experience has been emailing and skype. I, however, believe I can pick up very quickly on any messaging applications in your company."

Rachelle's Feedback

Good! If you feel comfortable, ask the interviewer which systems they use, in the event that you can practice in advance :)

Discovery

14. What do you hope to gain most from your time with Qatar Airways?

Why the Interviewer Asks This Question

The interviewer would like to see that you are wholeheartedly interested in working for Qatar Airways. As well, they'll want to hear that you are invested in a long-term career with them, rather than just a short stint before moving on to something better in your career path.

Written by Ryan Brunner on November 11th, 2022

How to Answer

Prior to interviewing with Qatar Airways, and hopefully even prior to applying, hopefully you have put some thought into your career path and what you are personally looking to gain out of employment with Qatar Airways. As you answer, feel free to talk about your personal goals in coming to work for Qatar Airways while also remaining focused on how the organization will help fulfill your ultimate career goals.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"After reviewing the culture and mission of Qatar Airways on my job search, I feel that I would be able to find a long-term fit here and that is most important to me. Your training programs are industry renowned and well respected, which gives me confidence that you are a great employer that believes in growing and developing their staff."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"What I hope to gain most by working with Qatar Airways is an unmatched level of training and expertise in the airline industry. I would also love to come work for an airline that exemplifies classiness through your fine dining experiences and state-of-the-art airports."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"After reviewing the culture and philosophy of Qatar Airways, I feel that I would be able to find a long term fit here, and that is most important to me.

The training programs here are industry renowned and well respected and of interest to me.

The working culture is of a high standard.

There are an efficient Quality and safety system, which makes it easy for the engineer to carry out his duties.

Competency is rewarded, which leads to career progression.

Last but not least, ever since Qatar started flying to Sydney, I had always envisioned to be part of its engineering network in Australia. Therefore, it's not only about what I can hope to gain most, but also about what I can give to the company if given the opportunity."

Rachelle's Feedback

You have carved out some excellent reasons to choose Qatar Airways. The interviewer should be very impressed!

Show More Answers

Anonymous Answer

"I hope to gain a different and enriching experience Qatar Airways being 5 * rated and among the fastest growing airlines in the world. This is in terms of the size of cargo operations, systems, training, customers, and colleagues."

Rachelle's Feedback

You could probably drop the last sentence (the interviewer should be aware of these facts already) and focus more on the skills that you hope to gain during your time with Qatar Airways.

"I hope to gain a different and enriching experience since Qatar Airways is 5-star rated, and among the fastest-growing airlines in the world. Some of the skills I seek to learn include (A), (B), and (C)."

Discovery

15. Where do you see yourself five years from now?

Why the Interviewer Asks This Question

Interviewing and on-boarding is a costly and time-consuming process for Qatar Airways and your interviewer is simply looking to find out if their initial investment in you would pay off in the end. Ideally, they'll be looking to hear that you want your career to grow and thrive with their organization.

Written by Ryan Brunner on November 11th, 2022

How to Answer

Prior to your interview, be sure to take a look at the career growth options at Qatar Airways and how these could fit into your long-term goals. If any of these stand out to you, it's a great idea to mention them to the interviewer explicitly. Your expressed interest in those particular internal opportunities will solidify the fact that you are, indeed, seeking a long-term fit with Qatar Airways. If you feel that the job you are interviewing for is a long-term fit for you and your goals, be ready to reiterate that fact to your interviewer.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"I am looking for a long-term fit in my next position. As you can see, I had strong progress and career growth in my previous company. I would love to see the same success at Qatar Airways as part of your cabin crew team. If hired, you'll quickly find out that I am a natural leader among my peers."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"Ideally, five years from now, I would love to see myself growing into a more prominent leadership role with Qatar Airways. My career interests align very nicely with your company's goals, which helps me to see a great long-term fit here."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"In five years, I see myself working for a multicultural company and appointed as a Senior Manager. I believe I possess many leadership qualities that will be best utilized in that role. I will be living another goal of mine, traveling while working."

Lauren's Feedback

Great answer! I included leadership, so that your interviewer notices your desire to move up. Your affinity of traveling while working is another great trait that makes you a strong candidate.

"In five years, I see myself working for a multicultural company and appointed as a Senior Manager. I believe I possess many leadership qualities that will be best utilized in that role. Additionally, I still see myself traveling while working. It is an aspect of my current work that I love and would like to continue."

Show More Answers

Anonymous Answer

"I would like to have grown into a trusted senior team member and taken on more responsibility."

Rachelle's Feedback

The interviewer should appreciate that you have your sights set on being a senior team member, down the road. If you can give a specific job title or function, that would make your answer even stronger.

Discovery

16. How does this position at Qatar Airways fit into your career goals?

Why the Interviewer Asks This Question

Qatar Airways puts major investments, both time and final, into every new staff member that they hire and your interviewer needs to get the sense that their investment in you would pay off. While they are looking to hear that you are a long-term fit for the job and the organization, they also want to be assured that you would join their team as a motivated individual.

Written by Ryan Brunner on November 11th, 2022

How to Answer

First, talk about the role you are interviewing for at Qatar Airways and why it is a perfect fit for you now in your career. Then, don't hesitate to talk about your future career goals and ambitions. Be sure that you walk the fine line of ensuring your interviewer that you are motivated to grow, thrive, and succeed at Qatar Airways without sounding like you would a flight risk down the road if hired.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"My primary goal in my career as a flight attendant is to become a senior team member and eventually train in new staff at Qatar Airways. I feel that what Qatar Airways offers is a strong path towards those goals and I am excited about what this position has to offer, both now and in the future."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"This position offers the next steps in my career and the growth that I am ready to see. I have spent the last couple of years taking additional coursework to get me here, and I'm excited to show Qatar Airways what I can do. As far as my overall career goals are concerned, my only hopes and dreams right now are to work for an organization that is dedicated to helping others and that celebrates a true team atmosphere. I am confident that I found both of these qualities here at Qatar Airways."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"This position fulfills the next step in my 5-year professional plan, which includes working overseas in a multicultural environment."

Lauren's Feedback

Great response. An interviewer would be pleased to know that you are applying for a position that is in within your scope and career path.

Show More Answers

Anonymous Answer

"This position offers an opportunity to implement my background in claims management on a broader scale. I expect to grow and eventually take on more responsibility as a senior team member while training others on claims procedures to ensure a positive customer experience."

Rachelle's Feedback

This answer is very specific. Wonderful job! You show the interviewer that you have a clear idea of where you want to grow with their company.

Anonymous Answer

"This position offers the next step in my career because it fulfills my ambition of working for a large airline based in Sydney. Furthermore, I will be involved with a challenging task of setting up a station here, which will also provide me the opportunity to grow with the company, enhance my skills and build an efficient network of operations.

It is about the initial set up and subsequent growth potential."

Rachelle's Feedback

You are nice and clear on the fact that you want to see growth and further challenges in your career. Good response!

Discovery

17. If you could start your career over again, what direction would you take?

Why the Interviewer Asks This Question

In asking a question like this during your interview, it is important to understand that your interviewer is looking for a unique view of your personality and personal life. They're not necessarily looking to hear about your future career goals with their organization.

Written by Ryan Brunner on November 11th, 2022

How to Answer

While this is an answer that you can certainly have fun in answering to show your true self to your interview, be sure that the direction you take your answer shows that you have a solid moral compass and a drive to succeed. As well, be sure to reiterate that you love your current path and continuing it with Qatar Airways.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"I certainly do not regret the direction I have taken my career. However, if I could start over in a new direction completely, I would likely pursue my degree in education and become a teacher. Both of my parents were teachers, and they seemed to have a very fulfilling career. I enjoy coaching and leading others, so any tasks I'm given in my current career that is related to these skills are very welcome."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"To tell you the truth, my dream growing up was always to be an actor. I've always loved cinema and studying the great actors and actresses of each generation. If I could start back at a young age, I would devote more time to studying formal acting and pursuing that for a career."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I would take more serious thinking into Network Security or cloud technology."

Lauren's Feedback

I assisted with minor grammatical changes.

"If I could start my career over again, I would look into network security or cloud technology."

Show More Answers

Anonymous Answer

"I would still do claims management. I am a problem solver by nature and love coming up with solutions and new ways of doing things."

Kevin's Feedback

Being a problem solver is a fantastic strength to bring to the workplace, and you do a great job showcasing this strength in your response. But, as with any interview, try and go above and beyond in your answer by offering some more insights on your answer.

"I would still do claims management, but I might change a few decisions I made while pursuing my career. Hindsight is 20/20. Early on in my career I accepted a few promotions into leadership positions, and although those were valuable skills to pick up, the positions didn't further my career in the ways I wanted at that time. So, I think I wouldn't change my career, but I might make some adjustments to the path I took."

Discovery

18. What is your ideal work environment and how can we help foster that at Qatar Airways?

Why the Interviewer Asks This Question

When applying for a job, the fit has to match both ways and your interviewer fully understands this. In asking this question, they ideally want to hear how they can keep you motivated in your work at Qatar Airways and how well your needs will fit in with their culture and values.

Written by Ryan Brunner on November 11th, 2022

How to Answer

As you consider the different factors that go into your ideal work environment, put some thought into things like training/development, team environment, job flexibility, and promotion opportunities. Then, through research on the job and on Qatar Airways as a whole, try to match your ideal work environment with theirs. As you do your homework on Qatar Airways, you'll find out that they are a mission-driven organization that promotes excellence in all that they do to serve their passengers.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"My ideal work environment is one that celebrates the achievements of the team and has fun while doing so. I was so thrilled to apply for this position at Qatar Airways because of your focus on service excellence. I am confident that the environment here is one that I would succeed and thrive in."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"I find that I work the best when I am in an environment that is working towards a greater goal. I am very goal-driven in my work and I know that Qatar Airways is as an organization as well."

Written by Ryan Brunner on November 11th, 2022

Discovery

19. Personality fit is important to us at Qatar Airways. How would you describe your personality?

Why the Interviewer Asks This Question

To gauge how you will fit on their larger team at Qatar Airways, your interviewer is looking for you to talk about the personality that you would bring to work on a daily basis. As they interview multiple candidates to join their team, they want to hear that you would bring a positive and friendly personality.

Written by Ryan Brunner on November 11th, 2022

How to Answer

It's important to first understand that personality and character are two very different things. As you answer, you should focus on the unique and positive traits that you would bring to Qatar Airways. If you are an introverted person, try to highlight your compassion and respectfulness. If you are extroverted, talk about the positive energy and confidence you bring to work on a daily basis.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"I would describe my personality as approachable, light-hearted, and positive. If you were to ask any of my current colleagues and supervisor, they would say the same about me. At Qatar Airways, my colleagues would find me as a great asset that's able to work cohesively with any personality type."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"I am confident, friendly, and a motivated go-getter. From a young age, I've always been very motivated to succeed in anything that I do. I'm also very cognizant that my inner drive can be off-putting to some colleagues, so I've really grown in my ability to respect others on the job."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"How I describe my personality, I'm a typical blood type A person. I'm meticulous, detail-oriented, like rules and also love to plan.

I'm easy to fit in in a new work area cause I like to analyze the environment."

Lauren's Feedback

Great answer. I helped with the sentence flow of your answer.

"I describe myself as a "Type A" personality; I am meticulous, detail-oriented, and prefer rules and a structured plan. I constantly survey and analyze my environment to best serve the needs of the group or task at hand."

Show More Answers

Anonymous Answer

"I believe that I am confident, positive, and approachable. I have a sense of integrity about myself.

I do not appreciate talking negatively about anyone or the company."

Rachelle's Feedback

Great! It's important to focus on positivity, so I am sure the interviewer will appreciate your answer.

Anonymous Answer

"I am adaptable, have a flexible approach, thorough, self-motivated, and dependable."

Rachelle's Feedback

These are great ways to describe your personality and characteristics. If you have any examples to back up your response, that would be a nice added touch.

Diversity

20. What experience do you have relating to people with a background different from yours?

Why the Interviewer Asks This Question

In the commercial airline industry, everybody has a powerful and unique story to tell regarding their background, culture, experiences, and beliefs. Given that Qatar Airways has a recent new focus on diversity and inclusion among its entire workforce, your interviewer will be curious to hear about your experience working in a diverse environment.

Written by Ryan Brunner on November 11th, 2022

How to Answer

When you build relationships with people of a different background from yours, you must be open-minded, ready to listen, eager to learn, and open to new situations. Talk to the interviewer about the exposure that you bring in relating to others with a narrative different from your own. No matter how you answer, be sure to reiterate that your open-mindedness and desire to grow in acceptance of those different from you will continue to thrive at Qatar Airways.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"I enjoy listening to the stories of people from generations before me, and people with backgrounds different from my own. I will eagerly strike up a conversation with anyone in an attempt to learn something new. I recently read that ageism is still a prevalent issue in the workplace, which I find unfortunate. One bit of advice that has stuck with me for years is when my mentor suggested that I seek friendships with people of different generations. There are many benefits of friendships across generations, including a much broader perspective on life. I also notice different communication styles and varying core values, which I find interesting. Rest assured, should you choose me to join Qatar Airways, I will get to know my co-workers with an open mind and an interest in their background and story."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"In my current position, I feel very fortunate to be able to work with individuals from all over the world. This is my first experience working closely with people from a different background than me and it has really opened my eyes and my mind to new ideas and thought processes. If hired at Qatar Airways, I would come ready to thrive in a diverse and inclusive environment."

Written by Ryan Brunner on November 11th, 2022

Education

21. Tell me about any airline related training that you have been through.

Why the Interviewer Asks This Question

While you have likely gone through a pre-screening process among a large pool of candidates to get to the interview stage with Qatar Airways, your interviewer may not have a sense of any of the formal airline training you have had during your career. In asking this question, they are simply looking to hear about any airline-specific training that may not be indicated on your resume or application.

Written by Ryan Brunner on November 11th, 2022

How to Answer

First and foremost, if you are experienced in the airline industry and have been through any specific training for this position at Qatar Airways, talk openly about your training and how it makes you a great candidate for this role. If you do not have any industry-specific training, that is okay. You can certainly talk about any specific training you've had that can help benefit you in this role at Qatar Airways. No matter how you answer, reiterate to your interviewer that you are always ready and willing for training opportunities that will help better you in your career.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"You can't see on my resume that during my four years of experience with another airline, I have taken many safety and customer service training courses. The safety courses have helped instill a safety-first mindset in all that I do in my work and I would look forward to bringing this mindset to work here at Qatar Airways."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"Although I have not taken specific airline-related training, I do have some current certifications that I believe will be helpful. These include basic lifesaver and first aid training. I have also been trained in effective sales techniques at my current job. As a person that loves to learn and grow in my work, I would be open to any new training and development opportunities if hired at Qatar Airways."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I have taken in-house training in baggage and cargo handling procedures, safety, and customer service skills, world tracer, and cargo spot IT systems. Also, I have eight years of industry experience."

Kevin's Feedback

Fantastic! You have a variety of training and years of experience. Nicely done. The only way I would recommend you improve upon your answer is by talking openly about your training and how it makes you a great candidate for this role.

"I’ve had my share of in-house training, including baggage handling and cargo handling procedures, including a safety course. I took those training classes quite seriously, and still make a habit of doing everything by the book. I’ve worked with so many who have gotten a bit burned out by the repetitive nature of the work, and often they get carried away with conversation on the job, and cut corners of protocol and safety. Not me, I still do everything by the book. I have my own method and practices. My motto is to create work systems that make the right way to do your job the shortcut. If you make the job easier to do the right way, without the need to cut corners and doing the job the wrong way, you’re more efficient without sacrificing your quality of work. Oh, and my customer service skills are off the charts, and I’ve likewise been trained in world tracer and cargo spot IT systems. This training comes with eight years of industry experience. That eight years of learning on the job."

Education

22. Do you have any formal training in First Aid or CPR that you would bring to the Qatar Airways team?

Why the Interviewer Asks This Question

First Aid and CPR training are requirements for many roles in the airline industry. In asking this question, your interviewer would like some clarification from you on if you have or haven't received formal training in both.

Written by Ryan Brunner on November 11th, 2022

How to Answer

If you have both certifications, assure the interviewer that you have current and valid certification in CPR and First Aid. If you do not, be sure to express your willingness to do so if you were to be hired at Qatar Airways.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"I do not currently hold a valid CPR and First Aid certification. However, I am happy to complete this requirement if I am hired to join your team at Qatar Airways."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"Yes, I have formal training in First Aid and CPR. I have brought my certifications here for you to see and I'm aware that I need to recertify for CPR next year."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I have trained in First Aid but will require to do a refresher course due to the passage of time."

Rachelle's Feedback

It's good that you offer to do a refresher course. This will be especially important if First Aid or CPR is a requirement of your job.

General

23. All employees of Qatar Airways are expected to wear a uniform to work. Are you comfortable with this policy?

Why the Interviewer Asks This Question

To withhold their reputation as a world-class organization, all staff at Qatar Airways needs to act and look the part of true class. Your interviewer will be looking to hear that you are familiar with the uniform requirements for the role you are interviewing for at Qatar Airways and that you understand why wearing one is important.

Written by Ryan Brunner on November 11th, 2022

How to Answer

Prior to your interview, you'll want to research the specific uniform requirements for the role you are interviewing for at Qatar Airways. Plenty of information can be found online. If you are looking to be a member of their cabin crew, the uniform requirements are pretty strict. As you answer, reiterate to your interviewer that you are willing to comply with all grooming and uniform requirements for the job at Qatar Airways and give a line or two about why you feel that proper uniforms are necessary for the airline to stand out to its passengers.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"Yes, I would be very comfortable with any uniform and grooming requirements at Qatar Airways. I am accustomed to wearing a uniform at work and am happy to abide by any dress code requirements you would have."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"Having flown on Qatar Airways, I've always been impressed by the burgundy colored uniforms. They exemplify grace and professionalism in all that you do. If hired here, I would be proud to wear it on a daily basis and help to continue your great image."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I have no problem wearing a uniform to work. I am ready to embrace any dress code requirements at Qatar Airways."

Rachelle's Feedback

Nice answer! Straightforward and agreeable.

General

24. In order to work for Qatar Airways, you are required to pass a criminal record check. Are you comfortable accommodating this?

Why the Interviewer Asks This Question

In the commercial airline industry, safety and security are a top priority for all employers. Many domestic and international laws and regulations also require airline staff to have clean criminal records. At Qatar Airways, your interviewer needs to ensure that the person they hire would bring a clean criminal record to their organization.

Written by Ryan Brunner on November 11th, 2022

How to Answer

While keeping your answer short and to the point, be open and honest with your interviewer about your ability to pass a criminal record check. Reiterate that you know this is a requirement of the job and that you are willing to comply. If you do have any blemishes on your records, now is the time to discuss them with your interviewer. If you don't and something is found during your background check process prior to joining Qatar Airways, your offer could be immediately rescinded.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"I'm willing to participate in any background check that you require at Qatar Airways and you will find that I have a clean criminal background."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"If offered this position at Qatar Airways, I will fully comply with a full criminal background check, as well as any drug screening. I just want you to be aware that I do have a couple of speeding violations on my record as a teenager."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"Of course, you will find that I have clean records, and I'm willing to participate in any background check."

Lauren's Feedback

Great response. I made minor grammatical edits.

"I am more than willing to participate in a background check; I have a clean record."

Show More Answers

Anonymous Answer

"Of course, you will find that I have clean records, and I'm willing to participate in any background check."

Lauren's Feedback

Great response. I made minor grammatical edits.

"I am more than willing to participate in a background check; I have a clean record."

Anonymous Answer

"I am comfortable with any background checks that you may require."

Rachelle's Feedback

Good! To the point and agreeable.

Operational

25. How would you determine priorities when you would have multiple tasks at hand on the job at Qatar Airways?

Why the Interviewer Asks This Question

A busy day on the job at Qatar Airways will find you juggling multiple things at one time. In asking this question, your interviewer wants to hear that you would join their team with the ability to prioritize your tasks by what is the most important. They'll also need to hear that you have the ability to stay organized on the job so that no tasks are missed.

Written by Ryan Brunner on November 11th, 2022

How to Answer

First, you want to talk about your ability to prioritize your work by handling the high needs work first. At Qatar Airways, this would likely involve tasks surrounding safety and service. Then, try to point out to your interviewer the methods, tools, and resources you use to keep your busy job organized and on track for success. To tie your answer together, don't hesitate to talk about a past job where you had to master multitasking and prioritizing your work.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"I will determine which project requires my attention by the number of hours we are behind and then the project size. I am comfortable delegating tasks when needed, but I am also aware that these times will require an additional commitment of hours from me. Never have I underdelivered on a deadline and I owe this in part to my ability to keep my work organized."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"If, for example, I have more than one customer who needs me, I will page for assistance so that nobody is left waiting. It's essential to have team members that you can rely on to step in when you become too busy. In these times, I make sure to communicate with everyone waiting an expected wait time and thank them for their patience. The best approach is to maintain a positive attitude and to communicate expectations."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I list the tasks at hand and identify what is urgent vs. important. I will then prioritize them based on what needs immediate attention and also order them based on estimated effort. I also like to be flexible, and adaptable should other issues arise."

Rachelle's Feedback

It's great that you added in your ability to be flexible and adaptable. Nice answer!

Operational

26. If you were to join Qatar Airways, would you prefer to work on your own or as a part of a team?

Why the Interviewer Asks This Question

This question is not a trick one! The interviewer is trying to get a feel for your personality and how you interact with others. They also want to see that you would join Qatar Airways with both the ability to work autonomously and to work as an effective member of a larger team.

Written by Ryan Brunner on November 11th, 2022

How to Answer

While it is certainly imperative to be open and honest with your interviewer about your preferences for working either on your own or as part of a team, you have to strike a delicate balance in being ready, willing, and able to do both as part of the Qatar Airways team. Talk about job duties you've held where you had to work on your own without someone looking over your shoulder and how you did so with success. As well, reiterate your desire to be an effective teammate if hired for this role.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"Whether I am doing an independent project or working in a team environment, I always give my best. I enjoy the camaraderie of working in a team, but I can be successful working autonomously as well. I fully understand that both of these skills are an important part of this role at Qatar Airways."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"If given the choice, I would always choose a team-based environment because of the camaraderie and the shared successes. With that said, I would bring a solid ability to work on my own with little supervision to Qatar Airways. In my current role, I work many days on the road where I have to make quick decisions. In these same situations, I also have my team available via phone or messaging if needed."

Written by Ryan Brunner on November 11th, 2022

Salary

27. What are your salary expectations if offered a position at Qatar Airways?

Why the Interviewer Asks This Question

If asked a question about your salary expectations during your interview with Qatar Airways, your interviewer is simply looking to find out if your expectations are in line with what the organization is looking to offer for the job.

Written by Ryan Brunner on November 11th, 2022

How to Answer

Successfully answering this question requires a delicate balance. You want to show your worthwhile staying within the boundaries for what Qatar Airways is offering for the position. This is where your research into the job and the organization can pay off. You can certainly use your current earning as a baseline as your answer. In the end, be open and honest with your interviewer because transparency is the best choice when salary-based questions arise.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"Currently, I earn a base salary of $45,000 per year plus a potential 20% annual bonus. Last year my earnings were $52,000, and I would like to stay in the same range or slightly higher to come work for Qatar Airways."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"As I've embarked on a new job search, salary is not a top priority for me. I'm ideally looking for a solid employer that values achievements, customer service, and excellence and I'm confident that I've found that here at Qatar Airways. I can tell you that I currently make $65,000 per year and I'll always consider the full benefits package as part of compensation if offered this job."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I'm in a position to choose where I want to dedicate myself. I would like to be able to cover my bills and accommodation, but the salary is not my main focus."

Rachelle's Feedback

This answer is vague. It's important to ask yourself if the hiring authority would gain any clarity with this response. Probably not. Our bills change based on if we have a big mortgage and expensive care vs. if we have roommates and take public transit. Try being more specific, which will not only help the interviewer but will also help you get what you want. If the salary is not your main focus, then tell the interviewer what is most important to you. I have provided an example below.

"I would be happy with a base salary in the $40,000-45,000 range with opportunities to grow. Salary is not my main focus as I value a complete benefits package, including health and dental care, flight benefits, and ample paid vacation time."

Situational

28. Tell me about a time when communication became an issue when working on a team.

Why the Interviewer Asks This Question

In looking to hire you on their team at Qatar Airways, your interviewer needs to be assured that you can work your way through any communication hiccup that would come your way on the job. At times, work life in the commercial airline industry can be stressful and hectic. Communication breakdowns can happen and your interviewer needs to hear that you can work through them with ease.

Written by Ryan Brunner on November 11th, 2022

How to Answer

Think back to a time when during your career you experienced some communication issues as part of a team-based setting. As you answer, make sure your example can clearly highlight what the issue was and how you worked your way through clearing the lines of communication to provide a great result. Make sure your interviewer walks away from your time together knowing that you are an employee that would join Qatar Airways with a great ability to communicate in the toughest situations.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"I worked on a team to solve a problem that could have potential effects on our ability to grow the business and reach our goals. Each person on the team was tasked with a different aspect, such as gathering data and analyzing it. We came together to discuss the results but couldn't seem to agree. We were struggling to listen to each person's opinion. I explained my observation, and I suggested we give each person a chance to talk through their findings and opinions, which helped us take a more collaborative approach. It was certainly a struggle for some at first, but I stayed diligent in guiding the conversation so every person had input."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"My current company recently went through a merger, which has caused a lack of communication between the team as thoughts of job security flood people. I suggested to my department head that we have a team-building event to gather everyone together. I helped plan the event with my leader and it really helped to remind our group that we are still a team that can talk and share our true feelings and input."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"We once had a situation during a short transit chk when there were multiple defects along with the transit chk and I had 2 techs supporting me on that occasion. The following were the defects on the day:

1. Bird strike on eng 5 which had to be

2. Cabin related defects.

4. Refuel fault prior to refueling.

3. Refueling + transit chk.

I had a bit of a debrief with my team and laid down the plan of action. However, I noticed that one of the techs wasn't working to plan. I felt that he did not perhaps listen to my initial communication or that he wasn't following the discussed plan of action. I wanted to find out the exact reason for this.

I quietly pulled him out of the process and in private, I asked him if he had properly understood my recommendation. I found out that there had been some miscommunication and subsequently made sure that the plan was once again communicated to him in a more clear manner and I made sure that he fully understood what was required and also the gravity of the situation.

I realized that he did reciprocate in the desired manner."

Rachelle's Feedback

You sound like an exceptional leader! This is a fantastic answer with a lot of great detail for the interviewer.

"We once had a situation during a transit check when there were multiple defects. I had two techs supporting me on that occasion. I had a bit of a debrief with my team and laid down the plan of action. However, I noticed that one of the techs wasn't working to plan. I felt that this tech did not perhaps listen to my initial communication as to why he wasn't following the discussed plan of action. I quietly pulled him out of the process, and in private, I asked him if he had properly understood my recommendation. I found out that there had been some miscommunication and subsequently made sure that the plan was once again communicated concisely. I made sure that he fully understood what was required and also the gravity of the situation. Moving forward, he complied with our plan of action."

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Anonymous Answer

"We were analyzing our processes to determine what was critical to quality on our insurance service based on the overall customer journey in the organization. This was to help us align our K.P.I.s to the customer journey eventually. It was difficult for us to agree. As the project lead, I decided to breakdown the project into small bits of analyzing each job process individually, which enabled us to agree and map our processes more clearly."

Rachelle's Feedback

Breaking down the project into smaller bits is an excellent approach! Communication often breaks down when team members feel overwhelmed. Again, the interviewer should see your confidence in leadership in this answer. Nice :)

Situational

29. Think about a difficult boss or coworker you have had. What made him or her difficult? How did you successfully interact with this person?

Why the Interviewer Asks This Question

At Qatar Airways, you will likely be working closely with some strong personalities that can, at times, be difficult to work with. Your interviewer wants to be assured that you have the ability to work hard to please people with ease.

Written by Ryan Brunner on November 11th, 2022

How to Answer

Think about that one person at work who is seen as hard to please. Perhaps there is someone at work who tries to intimidate others. Talk to the interviewer about what made this person challenging and what their relationship was to you. Avoid speaking poorly of anyone and be sure to end your response on a positive note by elaborating how you work with this person effectively.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"I once worked at a locally-owned shop where the owner was very demanding. When the owner would walk into the store, employees would announce over their headset system that the owner was in the building, so that everyone could prepare themselves for his entrance into their department. The owner had great intentions; however, his people skills were a little rough. I could see that he meant well, and I recognized that he wanted to do a lot of good things. When we interacted, I always took his feedback with the understanding that he didn't mean things as harshly as they came out."

Written by Rachelle Enns

2nd Answer Example

"I once worked for an executive who was very difficult in meetings and with interacting with groups of others. I took it upon myself to help this person interact better with others. When she would bark orders, I would reiterate what she was trying to say to the group more professionally. It took some time, but she learned to behave in a way that made people want to work with her."

Written by Rachelle Enns

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I once had this senior tech in Base maintenance who was very difficult with interacting with groups of others. I took it upon myself to help this person interact better and more professionally with others. This helped him to perform better as a team player as I could see that he was already experienced and good at his job."

Rachelle's Feedback

It's great that you helped this person become a better communicator. If you could dive into how you went about doing that, it would complete your response.

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Anonymous Answer

"I would say a hard to please person. To interact successfully, I learned to focus on the issues at hand within the expected K.P.Is and to strive to deliver beyond expectation as overall, we are working towards a common goal."

Rachelle's Feedback

Over-delivering on expectations is a good approach when working for someone difficult to please. Good answer!

Situational

30. The airline industry is full of unexpected scenarios. When have you faced an unexpected difficulty?

Why the Interviewer Asks This Question

How you face unexpected difficulty on the job can say a lot about your character and your adaptability in your work. Whether you would be working with an unruly passenger or last-minute flight changes, your interviewer needs to be assured that any candidate that they hire at Qatar Airways comes with the ability to handle the unexpected things that come up on the job with ease.

Written by Ryan Brunner on November 11th, 2022

How to Answer

Discuss a specific time on the job when you have faced an unexpected difficulty. Be sure that your situation clearly demonstrates what the situation was, what made it unexpected, and shows how you worked through the situation to provide a positive outcome. Be sure to reiterate to your interviewer that you would join the Qatar Airways team as a flexible team member that comes ready to think on your feet and solve any problems that come your way.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"The biggest difficulty that I have faced was my unexpected lay off during the pandemic. I had to adapt to a new economy and search deeply for other skills and opportunities. I was able to earn enough to avoid financial strain and am quite proud of my ability to be versatile when required. This experience has put a new focus in me and I feel would greatly benefit me aboard the Qatar Airways team."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"In my current role, we had a large client need a customized order on extremely short notice and our CEO told my entire team that we needed to make it happen no matter what. Having never faced a situation like this, a true team effort was needed and I didn't hesitate to take the lead. I started by brainstorming with my team on a timeline we needed to hit key targets for the completion of the order. From there, I delegate the work to the team and we put our best foot forward. I'm happy to say that we met the expectations of the customer while being on time and our ability to plan, think and operate rationally in the face of pressure was key."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I have faced unexpected difficulty in this industry on several occasions:

An A380 transit, which had a very pungent oil smell in the cabin area with the night curfew lurking in the background. It was a tough situation that required some good communication and strong decision making.

There wasn't much the MCC could do other than provide me with basic guidance as it was entirely based on my judgment and reaction on the real-time situation at hand.

I had to brief the traffic staff about the situation and also delay the boarding until we could determine the serviceability of the aircraft.

The departing flight crew was already on board, and I had to request them to run each engine individually so that we could isolate the source of the smell.

Finally, we managed to isolate the source and deactivated the bleed of the associated engine and dispatched the aircraft before the curfew time.

It was a difficult situation that required some quick thinking, decision making, and teamwork!"

Rachelle's Feedback

It sounds as though you handled this situation perfectly. Great choice in giving this story as an example of your ability to face and overcome unexpected difficulties.

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Anonymous Answer

"I faced difficulty when I already created a plan for one project, but there are several things made me not follow my plan, such as device delivery, unprepared configuration, the customer wants a more fast schedule, etc."

Kevin's Feedback

Good example. I assisted with wording and sentence structure to demonstrate the variables you faced when dealing with that particular project and the outcome.

"There was a time when I was assigned to a specific project. I devised a plan for the project, and was confident in my approach and was ready to move forward, when I experienced some issues with device delivery, then unprepared configuration issues. Then the customer changed the timeline, moving up the deadline. So I had to start my plan from scratch with several additional variables and had to get the project done much earlier than previously anticipated. I completed the project to the satisfaction of the customer. I had to think on my toes and adapt fast."

Anonymous Answer

"Dealing with claims means handling angry customers. I have, on occasion, had to deal with a customer who has breached the conditions of carriage and still expects to be compensated and turns to be abusive. I have learned to separate issues."

Rachelle's Feedback

Wow, it sounds like you have heard it all! You remain diplomatic, and it's great that you can separate issues, not taking it personally when a customer becomes upset.

Situational

31. If hired at Qatar Airways, you may be responsible for ensuring that the safety of all passengers is a priority. What would you do if you felt there was a safety threat?

Why the Interviewer Asks This Question

Airlines will always have strict safety protocols for each and every position in their organization. Your interviewer ideally wants to hear that you take your safety responsibilities seriously and that you would act accordingly if you felt there was a safety concern or threat on the job at Qatar Airways.

Written by Ryan Brunner on November 11th, 2022

How to Answer

Prior to your interview, it is important to consider the safety responsibilities you will have in this role at Qatar Airways for both passengers and fellow colleagues. Reiterate to your interviewer that you are aware of these responsibilities and that you would consider them a top priority on the job. If you have an example of a job you held in the past where safety was a top priority, talk about your role in promoting and prioritizing safety in that job. Last, walk through the steps you would take at Qatar Airways if you detected a security threat.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"My reaction to a safety threat at Qatar Airways would rely on my on-the-job training. I would want to make sure that I follow company protocol and safety regulations. I believe that if faced with a safety threat, I would do everything to ensure passengers remained calm and safe. In my current role, safety is a top priority in regard to the overall safety of our customers. We keep a clean and tidy showroom floor to ensure that customers don't risk injury and I take these responsibilities seriously."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"I am well trained on how to react in urgent, distressed, and mayday situations. In any emergency situation at Qatar Airways, my first course of action would be to ensure the passengers are prepared. Next, I would take the lead in walking through the protocols for a threat. If hired at Qatar Airways, I would seek to learn all safety procedures within my first week on the job."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I'm not applying as a flight attendant."

Lauren's Feedback

Make sure you list the position you are applying for.

"I am not applying for a flight attendant position. I am applying for the ____________ position."

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Anonymous Answer

"I would alert security, take the necessary safety precautions, and ensure that everyone around remains calm."

Rachelle's Feedback

These are excellent first steps when facing a safety threat. Good answer.

Situational

32. How would you handle an in-flight emergency at Qatar Airways?

Why the Interviewer Asks This Question

If you are interviewing to be a part of the cabin crew at Qatar Airways, your interviewer needs to be assured that you would keep a calm, cool, and collected head during an in-flight emergency to provide a great outcome for all passengers and staff aboard the flight.

Written by Ryan Brunner on November 11th, 2022

How to Answer

To best answer, a question like this, try to use any past experiences you have had during your career that display your ability to keep a calm head and resolve an emergency situation. As you answer, talk about why resolving the situation at hand and making the situation better for all passengers and crew is essential to achieve the best outcome in flight.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"In my current role, I received over 100 hours of in-flight situational training. I am confident in my ability to react professionally and appropriately in an emergency situation at Qatar Airways and would look forward to any additional training you would be provided on the job."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"I have taken emergency response training in my current position at the hospital and I am confident in my ability to react professionally and appropriately in an emergency situation. A couple of months ago, we had a patient become very unruly and begin threatening staff with violence. Through my training, I began calmly talking to the patient and listening to what they had to say. This bought enough time for our security personnel to arrive and fully diffuse the situation."

Written by Ryan Brunner on November 11th, 2022

Teamwork

33. How do you get along with others at work?

Why the Interviewer Asks This Question

Qatar Airways' mission to bring excellence in all that they do in the safest ways imaginable requires a true team effort. A top priority for your interviewer will be hiring a person that can be a great team player

Written by Ryan Brunner on November 11th, 2022

How to Answer

Prior to your interview, think about your relationships with prior colleagues. Come to your interviewer prepared to talk about how you build strong relationships with your colleagues and why doing so is important. Try to highlight your ability to communicate effectively, be respectful, and have fun with your colleagues on the job. If you have some examples of times where you've taken extra steps to be a great team player, be sure to talk about them.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"I get along great with my coworkers. I try to maintain a positive attitude and be supportive, whether I am offering to assist someone who is overwhelmed or if I am taking time to listen to someone who is having a bad day. If fortunate enough to join the Qatar Airways team, my colleagues will quickly enjoy my quick wits and great work ethic."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"I put a lot of effort into my relationships with my coworkers because effective teamwork is essential to the success at any business. I can see this being especially true at Qatar Airways. I believe that harmonious relationships in the workplace are important for the happiness of everyone, as well as for productivity levels. I am an open and honest communicator on the job and treat all of my colleagues fairly and free of bias."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I have had great relationships with peers in all the places I have worked. I tend to make friends easily and bond by talking over food and coffee. When coworkers genuinely like one another, productivity and group tasks seem to be easier and more efficient. I think talking over food is a good way to get along with other co-workers."

Lauren's Feedback

This is great! Your interviewer will get to know your personality by your response.

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Anonymous Answer

"I get on well with my co-workers at all levels. I think the key to getting along well is being positive, supporting others in day to day matters, listening to someone who has had a bad day and suggesting solutions, making other team members feel valued and important team players.

I little sense of humor also helps along.

I refrain from talking negatively and passing sarcastic remarks.

I try to address issues and concerns as directly and discretely as possible."

Rachelle's Feedback

Your people skills sound awesome! Who wouldn't want to work with you :) Great answer with just a couple of minor tweaks.

"I get along well with my co-workers at all levels. I think the key to getting along well is being positive, supporting others in day to day matters, listening to someone who has had a bad day and suggesting solutions, making other team members feel valued and reminding them they are important team players. A little sense of humor goes a long way. I refrain from talking negatively and passing sarcastic remarks. I address issues and concerns directly and as discretely as possible."

Anonymous Answer

"I strive to be supportive and to be a diplomatic communicator keen on fostering trusting relationships with people around me."

Rachelle's Feedback

Fantastic answer! The interviewer should appreciate that you are diplomatic, as well. In which ways do you foster trusting relationships? An example could be a nice addition.

Teamwork

34. List the top 3 skills that will make you an ideal team member at Qatar Airways.

Why the Interviewer Asks This Question

You may have a glowing personality that your interviewer can see during your time with them, but they still need to be confident that you bring the skills necessary to be competent and successful on their team at Qatar Airways. They will be looking to hear that you have the hard skills necessary to cover the meat of the work in the role that you are interviewing for.

Written by Ryan Brunner on November 11th, 2022

How to Answer

When you are asked to list your top skills, it's best to tie in your rock-star skills and abilities with the actual duties of the role contained in the company's job description. Prior to your interview, be sure to read, and reread again, the job description in the job posting and pick your top three skills and abilities that relate directly to the job you are interviewing for at Qatar Airways. Talk through each one of your skills, explain how you developed it, and talk about how it will help you be successful in this role.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"I see that your job description requests a candidate who is organized, honest, and driven by customer satisfaction. These skills are at the top of my list, but in addition to these, I am a proven leader and can work well under pressure. In my current role for the past six years, I have developed an innate ability to be highly organized in my work and can work under very high-pressure situations. I also thrive in a customer-facing role and would love to help bring the job to your customers' lives at Qatar Airways."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"Knowing that your cabin crew at Qatar Airways works with high-end business travelers and family travelers, I would bring a unique set of people skills to your passengers that would make me an ideal member of your team. I am a very considerate caregiver and would consider all Qatar Airways passengers under my care. Any of my former colleagues would tell you that I am always respectful and sincere in my interactions and I know that is important for your staff to bring to your passengers as well. Last, I am very resourceful in my work. This skill was developed early in my career and would be an added bonus in-flight on your team."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"I am organized, honest, and driven by pressure constraints and uncertainty."

Rachelle's Feedback

Excellent! Be sure that these also align well with the skills mentioned in the Qatar Airways job description.

Teamwork

35. How will you earn the trust of your new coworkers at Qatar Airways?

Why the Interviewer Asks This Question

Teamwork is essential to providing world-class service to the passenger of Qatar Airways. Your interviewer needs to be assured that any person that they hire on their team will come with the ability to build trust quickly with their new colleagues.

Written by Ryan Brunner on November 11th, 2022

How to Answer

Prior to your interview, think about a solid plan you would have in your first days on the job at Qatar Airways to build trust, respect, and collegiality with your new coworkers. Some things to key in on in your answer are your ability to communicate well, to be respectful, to be courteous, and to display a genuine personality.

Written by Ryan Brunner on November 11th, 2022

1st Answer Example

"I feel that the best way to earn the trust of my co-workers is to be helpful, always do what I promise, and be honest with them at all times. Strong relationships have to be built on these principles and I can't imagine how important the strong relationship on your team is to bettering Qatar Airways' overall service excellence to your passengers."

Written by Ryan Brunner on November 11th, 2022

2nd Answer Example

"If I were fortunate enough to join Qatar Airways, fostering my relationship with all members of my team will be a top priority. As a person that thrives in a team atmosphere, I would always be a courteous and respectful colleague. As well, I would come to your team with a strong sense of accountability. If I wasn't able to perform a task on something important, I would take ownership of my actions and do what is necessary to make it right."

Written by Ryan Brunner on November 11th, 2022

Anonymous Interview Answers with Professional Feedback

Anonymous Answer

"By effective and respectful communication and showing common courtesy.

Treat everyone fairly.

Reach out to colleagues and make them feel comfortable.

Help in defusing workplace conflicts and frictions by discussing important issues.

Ensure timely followups and meeting deadlines."

Rachelle's Feedback

These are all exceptional ways to earn the trust of your coworkers. Excellent answer!

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Anonymous Answer

"By being respectful and sensitive to their work needs as well as always doing what I am expected to do accurately and on time. Also, by showing common courtesy and treating everyone the same way."

Rachelle's Feedback

'Treating everyone the same way' touches on important workplace efforts towards inclusion. This is a very good answer! You sound self-aware and thoughtful.