Practice 30 Nordstrom interview questions covering customer service excellence, fashion retail, and brand values.
Question 10 of 30
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
It's clear through the statements made in their recruiting efforts on their website that they have no interest in hiring someone who is trying to land any job anywhere. They want to hire those who are interested in working specifically for them. "Nordstrom is a great place to start your career. It's a place where you can learn and grow, and make customers feel good. Whether you are determined to be part of the fashion industry or just interested in seeing if it is the right fit for you, Nordstrom is a great way to explore opportunities with a company rich in history and success thrilling customers." So share you goals, whether you're a student in need of a retail job which you intend to stay in through to graduation, or are interested in the growth opportunities this position presents, or looking for a steady and predictable job that you'd feel comfortable and secure in for years to come.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have been seeking a retail environment outside of typical big box store for some time now. Your brand and brand story resonates with me, and I like the fact that you encourage continued education opportunities for your management team as well. For these reasons, I would like to stay at Nordstrom as long as you will have me!"

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
With every interview question, imagine you are sitting in the seat of your interviewer and look at each question through their eyes. Their aims are quite predictable. Interviewing, vetting, hiring and onboarding a new employee is time consuming and expensive. So whomever they choose to bring on board is an investment. So they are ideally aiming to bring someone onboard who will contribute to their employee retention goals and not sow discord, dissent, or contribute to attrition. The onus of responsibility for bringing the right candidate falls squarely on their shoulders, and they have a reputation to protect. The individual they are looking for will pick things up quickly, perform well, embrace their values, get along with the others on their team, and do a good job of representing their company in their interactions with their customers.
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Written by Kevin Downey
30 Questions & Answers • Nordstrom

By Kevin

By Kevin