Practice 30 Nordstrom interview questions covering customer service excellence, fashion retail, and brand values.
Question 28 of 30
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Nordstrom was started in Seattle, WA, a city that is generally considered progressive, containing a large LGBTQIA community. The company culture very much mirrors the culture of the city and surrounding area. As they state online, "Nordstrom is a better place when our employees can bring their whole selves to work, and a diverse workforce creates a better environment for everyone. We support and celebrate all of our employees, including members and allies of the LGBTQIA community."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"When working in fashion, I expect customers from all walks of life to walk through the door. So I count on my teams to be equitable, diverse and inclusive as well. Without their perspectives and insights, there would be far less learning opportunities to better serve my customers."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Your interviewer is aiming to assess your level of cultural competence, and how well you work with those who have perspectives and approaches to their work differing from your own. Share your experience with working in diverse and inclusive environments, how this aligns with your values, and how it motivates your work and sense of teamwork and collaboration.
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Written by Kevin Downey
30 Questions & Answers • Nordstrom

By Kevin

By Kevin