Facebook Account Manager Mock Interview

Master 25 Facebook Account Manager interview questions covering ad strategy, client management, and campaign optimization.

Question 15 of 25

What would you do if you realized you were falling behind on your sales target?

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Marcie Wilmot

Although account managers at Facebook provide client support and education, part of their job duties also includes selling. The interviewer wants to know what measures you would take if you realized you were lagging behind your monthly sales goal. Emphasize that you continually monitor your progress and take appropriate steps if needed to ensure you're generating enough revenue from your accounts.

Marcie Wilmot

"I recognize how important it is that I hit my monthly sales goals. In order to do so, I continually track my progress. I usually use a spreadsheet or CRM software like Salesforce to record my sales. Every Friday I print out a weekly sales report so I can see how I'm doing. That way when I come in the following Monday, I know what I have to do. If it looks like I'm falling behind, I make sure to increase the number of customers that I'm contacting to counteract that. The more clients I contact, the larger my odds of being able to upsell or cross-sell more accounts. Sometimes I also offer discounts if my manager approves it. Using these methods, I haven't missed my sales target even once in the last five years."

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