What in your opinion makes an account manager successful?

"I think it's most important that an account manager be a good relationship builder because so much of this role revolves around being able to connect with and understand clients. The best way to do that is to form trusting and meaningful relationships with them. This is an area where I excel as I'm naturally outgoing, friendly, and personable. To be successful, an account manager also needs to know how to use a consultative selling approach, which is a skill I am highly experienced in. It's vital that a person in this position be able to pinpoint client pain points and then explain to the client how their products/services can fix those issues. Account managers also need to be good leaders, negotiators, and communicators."