How to Answer: What information do you use to prepare monthly or quarterly reports for your manager?
Advice and answer examples written specifically for a Facebook job interview.
25. What information do you use to prepare monthly or quarterly reports for your manager?
How to Answer
It's important at a company like Facebook that its employees use data to make decisions. As an account manager, you'd likely use data to generate reports that track your progress. Talk to the interviewer about the information you'd use to produce these reports.
Answer Example
"I recognize how important it is that I prepare monthly reports for my manager that show my progress. In fact, I personally create weekly reports for my own use. I believe that our decisions should be driven by data. There are a number of different metrics that I like to follow, including retention rates, churn rates, customer lifetime value, customer satisfaction scores, support requests, calls made, emails sent, and time to resolution, among others."
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