What CRM programs do you know how to use?

How to Answer
Answer Example

This is a good opportunity to mention any CRM software that you have experience using. Don't forget to explain how these programs help you to more efficiently complete your job responsibilities. If you don't have experience with any CRM programs yet, talk about what you do know about them and emphasize that you're an eager and fast learner.

"To be honest, to date I've only used internal company programs and Salesforce. But both have been tremendously helpful to me in terms of allowing me to continually monitor my progress. Using them, I track metrics like how many calls I've made, how many customers I've spoken to, and how many sales I've closed. I also use these programs to make my job easier and more efficient. In particular, I like to set up boilerplate emails to auto send so I don't have to spend time creating and sending emails over and over again for similar situations. This saves me time. I believe that I'd quickly learn and pick up any other CRM programs that Facebook's account management team uses."

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How to Answer: What CRM programs do you know how to use?

Advice and answer examples written specifically for a Facebook job interview.

24. What CRM programs do you know how to use?

How to Answer

This is a good opportunity to mention any CRM software that you have experience using. Don't forget to explain how these programs help you to more efficiently complete your job responsibilities. If you don't have experience with any CRM programs yet, talk about what you do know about them and emphasize that you're an eager and fast learner.

Answer Example

"To be honest, to date I've only used internal company programs and Salesforce. But both have been tremendously helpful to me in terms of allowing me to continually monitor my progress. Using them, I track metrics like how many calls I've made, how many customers I've spoken to, and how many sales I've closed. I also use these programs to make my job easier and more efficient. In particular, I like to set up boilerplate emails to auto send so I don't have to spend time creating and sending emails over and over again for similar situations. This saves me time. I believe that I'd quickly learn and pick up any other CRM programs that Facebook's account management team uses."

Next Question