"As a Public Relations Manager, I'm always on the lookout for ways to improve how things are done. I don't hesitate to speak up or make suggestions if I believe they are warranted and helpful. Within my last role, I realized that we were missing out on a valuable way to connect with our consumers and the public: by using social media. We had a website in place but at the time didn't actively use social media to communicate with customers and find out their opinions of us. Realizing this, I put a team together that researched and proposed the best social media platforms for us and how we might approach this new communication method. In the end, we established a much quicker way to assess our company's reputation by communicating with our customers via social media. I was glad that I pushed for this development and know that it will continue on at the company into the future."