How to Answer: What steps do you take to implement changes?
Advice and answer examples written specifically for a Client Services Manager job interview.
18. What steps do you take to implement changes?
Why the Interviewer Asks This Question
For this role, it is important for the client services manager to get approval from upper management. The hiring manager wants to have confidence that you have the skills to implement changes when required.
Written by Luke Duggan on January 12th, 2022
What You Should Say
This is a great way for you to show your critical thinking and analytical skills. Sometimes a less experience manager will make a change quickly without getting approval or the ramifications of making a change.
Written by Luke Duggan on January 12th, 2022
Answer Example
"When making a change I analyze the process to understand the reasons we are making the change. I determine how that process will improve the business overall. Once I have the appropriate approval, I develop a plan for execution. It's important to include the benefits for the employees too."
Written by Luke Duggan on January 12th, 2022