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Client Services Manager Mock Interview

Question 13 of 30 for our Client Services Manager Mock Interview

Client Services Manager was updated by on January 12th, 2022. Learn more here.

Question 13 of 30

If you had to pick one, which attribute or skill have you found is the most important when dealing with clients/customers?

The hiring manager is hiring a client services manager that has very good conflict resolution skills, can think creatively, explain technical details with customers, and listen.

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How to Answer: If you had to pick one, which attribute or skill have you found is the most important when dealing with clients/customers?

Advice and answer examples written specifically for a Client Services Manager job interview.

  • 13. If you had to pick one, which attribute or skill have you found is the most important when dealing with clients/customers?

      Why the Interviewer Asks This Question

      The hiring manager is hiring a client services manager that has very good conflict resolution skills, can think creatively, explain technical details with customers, and listen.

      Written by Luke Duggan on January 12th, 2022

      What You Should Say

      Read through the job description to identify the skills that are required or mentioned frequently. If they are replacing a client services manager those required skills are more than likely what the previous manager lacked.

      Written by Luke Duggan on January 12th, 2022

      Answer Example

      "I would say the most important skill for a client services manager to have is to ensure client satisfaction. I believe this can be achieved in many different ways. The client services manager needs to be able to understand technical details, must be able to listen (especially to an upset customer) and communicate ways to turn the guest experience around."

      Written by Luke Duggan on January 12th, 2022