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Client Services Manager Mock Interview

Question 9 of 30 for our Client Services Manager Mock Interview

Client Services Manager was updated by on January 12th, 2022. Learn more here.

Question 9 of 30

For client services managers to deliver the best service to their clients/customers, they need to invest time in their personal development. In what area(s) do you hope to further develop as a Client Services Manager?

"Every morning before I head out to work, I'll spend 15 minutes watching a lesson on LinkedIn Learning. Now I am learning more about functions/ formulas on Microsoft Excel. On my way to work, I listen to an audiobook by Ken Blanchard called Raving Fans. It's a parable that teaches ways to identify what a customer really wants and making raving fans service part of the culture."

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How to Answer: For client services managers to deliver the best service to their clients/customers, they need to invest time in their personal development. In what area(s) do you hope to further develop as a Client Services Manager?

Advice and answer examples written specifically for a Client Services Manager job interview.

  • 9. For client services managers to deliver the best service to their clients/customers, they need to invest time in their personal development. In what area(s) do you hope to further develop as a Client Services Manager?

      Why the Interviewer Asks This Question

      A client services manager that is working on self-development will be open to ideas and techniques that will benefit the company too. It is important for the client services manager to learn new technologies and strategies otherwise the company will have a difficult time remaining competitive.

      Written by Luke Duggan on January 12th, 2022

      What You Should Say

      Provide examples of what you are working on and the reasons why. It is important that these examples will help you become an even more effective client services manager.

      Written by Luke Duggan on January 12th, 2022

      Answer Example

      "Every morning before I head out to work, I'll spend 15 minutes watching a lesson on LinkedIn Learning. Now I am learning more about functions/ formulas on Microsoft Excel. On my way to work, I listen to an audiobook by Ken Blanchard called Raving Fans. It's a parable that teaches ways to identify what a customer really wants and making raving fans service part of the culture."

      Written by Luke Duggan on January 12th, 2022