How to Answer: What is your first reaction when you do something wrong at work?
Advice and answer examples written specifically for an Admin Assistant job interview.
19. What is your first reaction when you do something wrong at work?
How to Answer
Even the most incredible Admin Assistant will make an error now and then. It is perfectly acceptable to admit that you made an error; however, how you react to a mistake made will tell the interviewer a great deal about you and your honesty level. Perhaps the mistake is one that could have landed you or your company in a lot of trouble. Would you try to hide the incident, or would you tell a supervisor right away, and have the situation rectified?
Written by Rachelle Enns on August 22nd, 2020
Entry Level
"I was raised to be upfront about my mistakes. I believe that an error can also be a valuable learning opportunity, especially as I am new to my admin career. For that reason, I would alert my manager to the situation and ask for help to fix the problem."
Written by Rachelle Enns
Answer Example
"I have very high expectations of myself, so when I do something wrong or make a mistake, I first work on finding a solution. If a solution were available, I would repair the issue, and then let my manager know what happened. If I could not fix the situation on my own, I would ask for help. I am independent, but I am never too proud to admit when I need a hand."
Written by Rachelle Enns on August 22nd, 2020