Admin Assistant Mock Interview
Master 40 Admin Assistant interview questions covering organization, communication, and office technology.
Question 6 of 40
Tell me about your experience answering and directing phone calls. Are you comfortable handling busy, multi-line phone system?
Entry Level
How to Answer
Example Answer
Community Answers
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I am new to my career and new to a multi-line phone system; however, I am very tech-savvy, and I am highly confident in my abilities to learn. I understand that you have a strong training program in place, as well. I look forward to showing you what I can do!"
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The interviewer would like to know more about the volume of calls you are accustomed to taking on an average day. If you are an experienced Admin Assistant, you probably know this answer off the top of your head. Think about how many hours per day you work, how many lines you handle daily, and how often you find yourself picking up a new call. You may be surprised by just how much volume you already juggle on the job!
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"In my current role, I work with three phone lines, and would estimate that I received about five calls per line, per hour. So, on average, I would say that I answer between 100-125 calls per day. In addition to these calls, I also reply to about 60-80 emails and a handful of walk-ins. I am confident in my ability to handle your multi-line phone system."
Interview Coach
Jaymie
A real coach, not AI. I read every answer myself and write back with personalized feedback.
Typically responds within 24 hours.
0 - Character Count
Unlock All 40 Admin Assistant Questions
Unlock professional responses that demonstrate the reliability and initiative interviewers seek.
Get StartedJump to Question