"I am incredibly careful with the quality of my communication since, as the Administrative Assistant, I am often the first point of reference for our business. I use a few tools, such as spell check, Grammarly, and Yoast. These tools ensure that my formal written communication, such as emails and announcements, are clear, concise, and easy to understand. I speak the way that I write, which leans on the more formal side. I believe these action steps are important in a professional setting for gaining the trust of others."