"My typical day starts with me going over my calendar to plan for meetings. I like to prepare bulleted discussion points before joining any calls or in-person meetings, especially if I'm the organizer. Then, I would start going over the different courses on the docket that I'm working on and start or resume work on the one with the closest deadline. Depending on where I'm at with these courses, the rest of my day would usually be divided between actual design or sitting with subject matter experts to document processes. When I'm designing, I would be using Adobe Captivate, MS Powerpoint, and Adobe InDesign for the most part. In between those tasks, I would likely use a search engine to further research whatever topic I'm creating a course about. Sometimes, I run out of ideas when coming up with content. For example, if I'm designing a course about handling sales objections, then I'm going to look up different scenarios to come up with example dialogue."