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Maria Cheryl Harkins is a Talent Development Consultant with over a decade of experience in sourcing, qualifying, interviewing, testing, onboarding, and training.
Every training organization has its own way of monitoring training performance, whether incorporated into the learning management system or done separately through different tools. For example, online assessments and features within a software program can be tailored to evaluate learners at every phase, and results can be reviewed through a metrics dashboard. Share some of the tools and methods that you have found the most helpful for tracking and monitoring the impact of your training sessions. A successful answer will include key performance indicators specific to training.

Maria Cheryl Harkins is a Talent Development Consultant with over a decade of experience in sourcing, qualifying, interviewing, testing, onboarding, and training.
"The success of the courses I design is incorporated into my employee scorecard in many ways, and that is why I always have my eyes on a few different key performance indicators. Thankfully, we use a learning management system that automates evaluations such as attendance, quizzes, and post-training performance. Through the LMS, I can view performance reports and analyze trends in the data. The KPIs that are directly associated with my scorecard are completion rates, test pass rates, feedback survey results, and certification rates."

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Written by M Cheryl Harkins
30 Questions & Answers • Instructional Designer

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