Why do you think you would be a good account manager?
This is your chance to really sell yourself. You know what account managers do (build/nurture relationships; upsell/cross-sell/sell; educate clients about the products; pinpoint client problems and try to resolve them) so now you need to show the interviewer that you excel in these same areas. If you have experience doing these things, share that. If you lack experience, emphasize how your personality is well suited for the role and how you're eager to learn and grow.
"Ever since I was young, I've always been driven to sell. When I was 10, I wrote a newsletter that I sold to neighbors and relatives. When I was 16, I placed first in fundraising (selling candy) for the school band. Selling is in my blood. Beyond that, though, I have a genuine love of people and am a natural networker. I make friends easily, and I know that on the phone and in person I will be able to develop meaningful relationships with your clients. I will learn your products inside and out so I can educate clients about them and recognize when a product will fill their needs. I'm competitive yet friendly, and I know I am cut out to be an account manager."
"Account Managers must be able to improve customer satisfaction and increase revenue to be successful. I have a proven track record with both, and I can do my job effectively because I have excellent communication and negotiation skills. I am passionate about the products and services I sell. It's easy for me to communicate to others the value of what I'm offering customers, and I pride myself on being knowledgeable in all service areas so I can answer any customer's questions. I can also actively listen to customer concerns and use my skills to ensure a win for both parties."
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